THE PC WORLD IN MOTION

I had fee drag guided, decided to have a bit at PC World, after waking up from a sleep with a (vaccine grass she that was supposed to be 'banging'?!) headache.

I was never really comfortable with that twat from PC World who sang up all cocky and rude but was actually talking bollocks, lying about something he did not even know about (a keyboard) and not did he realise I recorded him and posted him talking shite up in here?!

This business with these tablets has been nothing short... no has long since gone way beyond a joke. 

That happened when I took the tablets back a second time. Two are going back again and one of those for the fourth time. The third one I picked up a year ago had been bsc CNN to PC World the times.

Never, EVER again would I ever touch an Android tablet. In fact it's our new off all tablets but I was in Sainsburys the other day and was shocked to see these Microsoft Windows tablets by a company called Linx and after first nearly passing out at the low cost of them I then was surprised at how nice they were too use?!

How utterly familiar everything was as I (clicked l) flicked ('flicked is not a word... not an American word apparently?!) from the Metro layout to the Desktop layout?

The smaller and cheaper of the two was £80, though they had none in stock, lol. The other one, I think they were 7 or 8 inch and 10 inch, was over the £100 mark. Cannot remember an exact price and have 129 and 169 in my head?

However I could find out nothing about the processor other than it is an Intel Atom and not even how many cores it has. On a tablet where you can have so many background apps running at once the more cores the better. It runs several things simultaneously and each core is s processor in itself. So crashing and freezing should be less likely than the old days with a single core.

But I know they come in total core design, the Intel Atom, Christ my head was throbbing with a terrible pain just then! Now where was I? Oh yeah I would need to know how many cores the Atoms have. The Tegra K1 chip by nVidia also sounds like a very cool cool indeed. Not shut to buy another Android tablet though, lol especially a nVidia Shield!

I digress.

I only intended to paste in an email I just sent to PC World in response to one they sent me.

I have decided I am going to hit the Ombudsman yet again over this because I'm stinky not standing for it any longer in retail!

This country is rotten to the core everywhere I look and d it's about time I stated to dig out the rotten cores!

The Email...

Dear Sirs

OK I will do this with the two tablets but you hqve to do this under warranty and THIS TIME do not,  I repeat DO NOT put crap parts inside these tablets!

This time bloody well fix them! I know your selling refurbished product's as new,...just don't insult me by denying it this will only infuriate me.

This situation with these these tablets is a fecking joke and I am fit to blow and I will walk in your store and start telling customers the crap you sell is both refurbished and faulty and d if you try to get security to lay a single Hassan BBS on me they will be hospitalized.

I hope I have made this absolutely clear?!

I will NEVER buy a single Android tablet ever again and will advise people not to touch anything with the Advent name on it. I will also tell others to never buy an Android tablet under any circumstances. In fact I never wanted nor liked tablets and thought they were way overpriced. I have in add I thought this one would help me with my blogs.

If your going to sell refurbished crap make sure it does not have a fecking American dictionary!

I am BSc Single Honours Applied Computing and owned computers since A Commodore VIC-20. Through to Commodore Amigas and then various PC's and while at Middlesex University was one of the testers for the first Wireless Access Protocol, or WAP. I also had the XDA phone.

This has the biggest piece or fecking crap and the worst computing experience by a country TEN MILES!

An Example...

I am also sick you (to) death with the way this tablet PC this (types) things out to because due e (to) done (some) bizarre trees (reason) sob it thinks that Kerr tears are words?! But 4th a capital 'O' is a weird (word) and s others 's'?!

When using swipe on the last Thursdays (example add that was meant to be the following), keyboard I am really fecking interested to know quite how Android and it's keyboards cab CNN change a weird you serious, zero oppressed, sweet yours, swiped on for one with a starting Kerr rest, staying letter, staying, staying, starting Lee wetter, letter at the off feet end of the last thoughts, let holidays, keyboard?!

Android is also complete crap now and their bloody Blogger App does not work and limits keywords which is bloody stupid! It also loses keywords/tags/labels too and I don't know why this is. But it's all Google at the Weber (end) our (of) the day!

Notes imagine, now imagine trying to type out posts on twelve different blogs using this Crees so ñ, crap?

I am going to be approaching the Advertising Standards Association and soccer handles Consumer Rights these days, yet another barrage of documentation, correspondence (four attempts at that last at word!)

This situation in the UK with American companies running the public services for money while selling the British public their crap returns that don't work or were dropped by idiots and returned to some blind twats who gained too notice cannot and WILL NOT continue beyond 2015.

Of all the countries that could have stealthily increased the UK's shores and tested it'd s people like shit who would have thought it would be the USA?

I for one am starting to see why America is hated so much and man by of my friends are seeing it.

What your moron representative failed to realise 6 months ago when he phoned me,  spouted absolute bullshit and lies (well other than recording him and publishing his bullshit on my blog) is that I had long since discovered that companies were seeking this shit over here and I had five faulty cameras in a row from Argos (oh only one Olympus and four Nikons!) and proved this in films and secret recordings, emails and screen shots.

Oh and one last lot time, less at, lass drug, last ft, lass dry, less at, less at, less at, less at, last little detail he failed to get out before he angered me and I started hitting hard with sarcasm regarding his level of intelligence which was incredibly low is the (tuna?) that t I also got taken to court for riding (refusing meant to be) to pay Fri (for meant to be) on one of three d items costing£400¡

I won! The cheeky bastards were so confident that they could not get into trouble they actually lied to me and s told me the court stuffs I had to pay?!

I cannot even list all of the lies, corruption and bullshit! Well did one I already did and is the blog that all my enemies failed to realise was extremely dangerous to them.

I strongly suggest you make a gesture towards the fecking about we have had. Whatever protection your head office thinks it has... trust me on this out has not... not from me.

I have exposed the entire NHS across six hospitals, 6 GP surgeries, the DWP, Atos, two Police Forces, four local councils, all ombudsman, Argos, Shop Direct, B&Q, HMRC, the government, and dozens of others.

So please don't think, act and talk to be like your some big name with the say so they someone in government to sell faulty items as new.

I DO KNOW what I am doing and I do know how to win! But you can go right ahead and think what you want add you will only first supply me with a ton of ammunition and then at the end of it all I will expose you for being corrupt and guilty of fraud on a grand scale.

I am the reason that many things are happening in the UK and have been for awhile... ever since I was asked by a member of parliament if they could use my data to attack Iain Duncan Smith in the House Of Commons.

I am laying my cards in the table here.

You have two choices, as your bloody arrogant and rude enough as a company to not even apologize or show any humility at all.

Choose...unwisely and I will first show that I warned you get to hundreds of thousands of visitors at the same time that I am kicking your companies arse and showing that in fact t you know very y little at all!

Well you teach be had your crap back several times now and they just keep going back?!

Oddly I have every computing magazine here that had reviews of this Tegra Note and I have even bought me MBA attached, nhs discovered, nhs discovered, magazines (feckme! ) with the new w shield.

Funny how not a single reviewer Meg things anything, tenderness, mentions anything about terrible teeth job, telescope, reliability problems, natural, batteries constraint, constantly failing, the screen failing and d the dictionary sit edged, forced, sources, sources, sourced from a planet other this an Earth!

I look forward to hearing from you, or rowing with an incompetent twat on the phone once after Finn. Once again.

Yours

Martin Haswell BSc

--
Sent from myMail app for Android

Friday, 02 January 2015, 00:42pm +00:00 from PC World Customer Services <customer.service@knowhow.com>:

The service available at Currys and PC World

Dear Martin,

Thank you for your email dated 25th December 2014.  Please accept my apologies for the delay in my response.

I'm sorry to learn of the continued problems you are encountering with your Tablets.  To resolve this issue we need you to take the items into your local store along with any previous documentation you have regarding repairs and purchase.  Our trained technicians can advise you on what action to take next regarding a repair or an exchange of the item if possible.

If you require further assistance, please contact Customer Services on 03445 61 0000.

Kind regards,

Roger Read
The KNOWHOW™ Team

How did I do? Leave your feedback here:
https://www.surveymonkey.com/s/KN0WH0W?c=25359

----- Original Message -----

Dear Sirs

I purchased three of the above named tablets just prior to Christmas 2013.

Within weeks two of them had to be exchanged. Within a couple of months two more had to have their batteries replaced. Within another couple of months another one needed a battery replaced.

To cut a long story short I have been through nine of these devices in less than a year.

Now as these are exclusive to you in the UK and I'm well aware they were manufactured by EVGA for nVidia under licence I should not have to explain just how embarrassing this fiasco should be to you. If you have any conscience at all that is and as its become clearly obvious to me in recent years that you are selling new goods that were mostly not new it should be clearly obvious that I am none too pleased with you or indeed the people that let you get away with this.

So you can imagine how I feel over the fact that as of very moment...

1 I have yet another device that has had a battery fail...

2 After my own has escaped the battery problem it is now refusing to charge and had an area of the touch screen which is faulty!

Now as both a software engineer and a hardware engineer educated to BSc Single Honours Degree I can tell you with absolute certainty that I have never been so shocked and disgusted in all my life with the quality of hardware I have purchased.

I can also tell you that it has not escaped my notice that supposed tech journalists have failed to mention at all the issues with this model tablet either here in the UK or just America. Nor has this issue been mentioned in the latest iteration of this tablet, the nVidia Shield?!

I can tell you also that not only can I rectify this issue but I have been doing exactly that for several years now and of late seem to find myself repeatedly dealing with you! You already sold me not only a used Corsair Vengeance K70 Keyboard but that had a large bend in the metal frame! A bend that could only have been caused by a drop from a very great height while outside its packaging.

Also I had a phone call from a member of your staff at your head office but also a rude and brain dead one too!

Now I strongly suggest when you reply you do not insult my intelligence.

I would like to know what you intend to do about the latest failures with these two tablets and your assurance that your not going to just replace the batteries with what are so obviously done sub standard shite as you did last time?

Yours

Martin Haswell BSc

--
Sent from myMail

THE SONG OF THE VILLAGE IDIOT

Right I am waiting for one program to start, it has been at this for several minutes and I am not getting a fail message, error message or even acknowledgement from Windows that it has even started!

So I am now installing something else to post an audio file of me ripping crap out of someone from PC World on the phone, someone who has already lies to me in an email and obviously an idiot!

However I had no idea just how much an incompetent idiot and twat this guy was, a fecking true DICKWAD KING!!

Here is why, now I managed to record some of this but there are some facts that likely did not make it onto the tape, sometimes I really do miss the best things!!

1 He did not know where I bought my item

2 He did not know WHERE I bought my item

3 He did not know WHO I bought my item from?! Asking it if was PC World or Currys as the two are different?!

4 He did know WHERE I lived, had to ask my postcode and did not have my details up?!?!

5 He did not know what I bought and said "Oh a Corsair K70 Keyboard'?!


Now keep those in mind and I was given the same two options I was told about over the email which I will get into in a moment but I want to point out that THEY DID NOT HAVE A SINGLE ONE OF THESE BRAND NEW KEYBOARDS IN STOCK ANYWHERE!!

REMEMBER THAT!

Now think as to how they cannot replace this keyboard at all! How is this even possible?!

Now remember I have a condition that causes pain and nausea in unsuspecting situations and I was going to post about how I had been to PC World tonight to check out there stock. Only ... I was feeling odd and was only there because I was on my bike and the nausea was hitting me. Before heading home after visiting some friends I thought I was getting fed up with waiting for PC World to call me, and claiming they called me when they had not, and check to see if they had this keyboard in stock.

They did not.

They had a SteelSeries one I NEARLY bought instead of this but put it off because the keyboard was a rubber membrane one and do not tend to last with people that type or game alot and I do both! DUHHHH! LOL! This is about £80! So you see not the profe

They now had two or three Roccat Mk Pro Keyboards in stock which are normally £150 listed anywhere but on special offer, ooooh really??!, for 139.99 but are mechanical keyboards like this one!

Bugger!!

Oddly they have the Sapphire R7-250 Boost Graphics Card which I was going to get for my PC but now not and it was listed as a nVidia Graphics card which is not even close and nor was the price!

THANK .. YOU .. GOOGLE FOR ALLOWING YOUR GOOGLE DRIVE TO SHUT DOWN CHROME WITHOUT ASKING YOU BLOODY IDIOTS!!

Anyway ... I do not know WHAT I was typing before Google's increasingly crap software shut down Chrome while I was mid sentence in a blog, God is everyone bloody stupid today?! LMAO!

Right I will just finish up with the fact that you will hear the man complaining that he is only trying to help me ..

1 Despite knowing absolutely nothing of my transaction or how I bought it or even how it was delivered and where it was delivered

2 But I only have two options and he has had it explained that I suffer with a bad disability (left door keys in bike lock while I was in PC World ..... THATS what I was about tp type when Chrome shut down without warning)

My OPTIONS are ...

1 Take back to store for a full refund but phone up yet again and have a £120 Corsair Vengeance K95 Keyboard delivered to my house or local store, which takes about a week in all. I have to pay the extra too of course.

2 I have the keyboard picked up and have to mess around for a long time, his words, until I eventually get a Corsair Vengeance K95 Keyboard in my hands

Now remember I have already had him say that he has not looked at my blog, not looked at the video of me taking out of its sealed package and finding the solid metal dented, though I am not told as to why and why he is bothering to phone me anyway!

Remember this and then listen to the last half ofd tghe conversation that was already getting heated when he completely rubbished my claims about selling refurbed stock ...

1 First stating that they do not do it which is simply will have me thirsty for blood and I then say along the lines of 'oh yeah and like they are gonna tell you so how the feck would you know!' and aghast that he thinks its stupid to think that I ave not only proved it 100% of the time but despite everyone else being at it I am supposed to just take some idiot pissants word for it that because a man I have never met before tells me they do not do it I am suppose to then belive that pissed and pissed off Christmas elves got inside the box and bent the sold aluminium on the keyboard?!

Oops, that kinda ... run way from me a bit, lol.

Hmm now what was number two exactly Martin?

Oh feck it, here is the recording ...

https://drive.google.com/file/d/0B-Gt8BmyiQ1jcl8xcWpUSFp5STQ/edit?usp=sharing

This is a new way of sharing as my usual way, using Wuala by Lacie, does not want to run on my new computer?! LOL!

Any issues please leave in the comments and I will use an alternative sharing program, as it did not look like I could have an openly shared file or folder using Google Drive, which is a bit shit for me really, lol. Uploading it to alternative in case Google Drive is really crap at sharing and as really crap is what they seem intent in turning all their stuff into ...

... oh god, just had a thought. What about Chrome?! Lol, been OK but what if they screw that up?! Hmm hopefully Internet Explorer might be OK these days?! Yyyyeahhhh right, lol.

BIG EDIT:

Oh and umm The Telegraph, now going up my ratings list, seems to have reported the same as me lol ...

http://www.telegraph.co.uk/news/uknews/1432323/Dixons-is-accused-of-selling-used-goods-as-new-again.html

OH FECK! Its from 2003?!?! How have they gopt away with this for so long?!

THE BLINDINGLY STARRY EYES OF SERVICE

No despite the eyes in the title this is not one of the eyes series, lol.

No I just wanted to just give you a preview due to a conversation I just had which is to do with the fact that I thought I had made something of an error. Well I did, but it is OK.

Now without giving the game away entirely too early I emailed one of the companies I dealt with about th issue and they said it would be fine, despite me not realising I had ordered the wrong part based on a single letter difference in the model naming!

Though this did not make a great deal of sense so I want to do some double checking with some number crunching when I noticed that there was another and bigger issue?! SO I was then forced to send a second email but this second problem was totally bonkers.

However upon reading further into specifics I realised that the webpage actually had the wrong information on two specifications on all three models!

I was just in the process of typing out 'Oh OK, I see its wrong and all is OK' when my phone rang upstairs but I did not reach it in time. Upon picking up the phone I spotted an unusual number immediately and thought 'hmm, my word I thik they just rang me?!'

Ten seonds later they did again!

Now THAT ladies and gentlemen is pure quality of service for you and I am surprised despite the years of mentions they get for their service and products.

Oh I will certaonly be using them when I can and I just thought that I could have asked him why there certain items missing from their lists? Ones I had to order elsewhere!

Now I have wanted to be a customer of theirs for many years and I have been impressed with things they have done during all this time! In fact I remember several years ago dribbling like an infant over some things they were doing.

Long may it continue!

BLASTING THE IDIOT

I have just blasted the idiotic Know How team at OC World!

I have sent them two very simple emails about changing this tablet PC for another and that I have had for sperate ones and everyone faulty?!

Also remember it's their brand.

I have had two email replies and yet not only do they NOT remark at all about swapping the tablet for a DIFFERENT ONE, they also cannot read not cannot count?!

Already being insulted with the above meaning they did not read the email in full they then ask me to bring in THE faulty tablet?! Four tablets one been changed, one they just fixed, all four of them faulty so that means I have to take TWO TABLETS to their store!! Not one!!

I ask, as it is THEIR BRAND, what the issue is with these tablets, as after all I have had for and ask for have failed!! Ergo there IS AN ISSUE!!

They answer by telling me they cannot tell me by email what is wing with mine?!

I point out very rudely, as I have already been to the store times over these devices and now have to go at least TWO more times yet, that they are the bloody idiots and do not talk to me as if you assume I am because it is bloody obvious they have not bothered to read any of my emails at all, just hitting reply and spouting utter garbage!

I really get annoyed when I have now sent off six emails and one letter and only should need to send off one bloody email! I also should have only been to their store three times at the very MOST, but that will now 6 times at least!!

KNOW HOW? KNOW NOTHING, more like?!

Lol!

EMAIL...

Dear Mr Haswell

Thank you for your email regarding your Advent tablets.

I am sorry to hear about the issues you have been having.

Should the item have a fault then please can you take it into store for a repair to be arranged.

Alternatively you can contact us on 0844 561 1234 (open 24/7) to troubleshoot the issues over the phone and book a repair if needed.

We would not be able to determine the cause of the issues without either troubleshooting the issue over the phone or by performing a repair at our repair centre.

Kind regards,

Michael

KnowHow Technical

________________________________________________________________________________________________________________
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Opinions, conclusions and statements of intent in this e-mail are those of the sender and will not bind any Dixons Retail PLC company unless confirmed by an authorised representative independently of this message. We do not accept responsibility for viruses; you must scan for these.

Please note that e-mails sent to and from the Dixons Retail PLC group are routinely monitored for record keeping, quality control and training purposes, to ensure regulatory compliance and to prevent viruses and unauthorised use of our computer systems.
______________________________________________________________________________________________________

Dear Sirs

Will first off that is odd as I do not recall asking you for a diagnosis as this would be STUPID! Please read the emails in full and note that the letters after my name refer to the fact I studied computing at university!

I MAY have requested what the issue with these devices are as, if I have to join the dots for you YET AGAIN, I have had FOUR DEVICES and they stew ALL FAULTY!!

Note would you prefer that I give you some lessons in the laws of averages too to explain how the fact that 100% of FOUR devices means that there IS an issue and the fact that the Advent name is YOUR?!

Please do not talk to me like I am an idiot and get your bloody facts correct you Muppet!!

I also stated that I want a different tablet for mine and not interested in what you bloody think about it's fault add if I want a different product I won't give a bloody monkeys, WILL I?!

Of your going to talk like bloody idiots please be aware that all this get published on a blog and I have attached 100,000 people this far and gain a couple of thousand each week now!!

Martin Haswell BSc

▶ Show quoted text

ARGOS STRIPPED TO PIECES

Today I got a call from a chap from Argos.

He started of with the usual three mentions of the word 'sorry' like his name is 'Jack' and he wields 'magic beans' which I will just not accept any longer.

He started off on a really long spiel which was becoming both mundane and boring until he said 'WE DO NOT SELL REFURBISHED ITEMS' and I reacted.

He then become cocky and asked in a sarcastic tone 'well how CAN YOU TELL Sir?!' so I told him and he then tried to make excuses to which he then denied doing and I simply ripped him to pieces digit by digit, toe by toe and then limb by limb!

Once again they DENY having nothing to do with the void STICKER and claimed that Nikon put it on the box and yet Nikon UK, who are now blocking my emails, have maintained for 6 months that they do NOT put stickers or seals on ANY boxes?!

Oh do not worry about the blocked email there is always a way around it and if the current one fails I will use another method, a real complicated one I will most likely get accused of being a hacker as I had done previously with Very Catalogue. It is a real complicated hacker way of getting around the blocking of your email address that will take some explaining so here goes nothing...

I WILL USE MY OTHER EMAIL ADDRESS!!!

LMAO!!

SO he can assure me that this camera is not refurbished but when I said that NIKON did not put the sticker on the box he could then not tell me who could.

He slipped up and therefore admitted that they would have to contact 'THEIR SUPPLIERS' which is obviously NOT NIKON.

They should NOT be an authorized dealer if they are going to play these games and Nikon should have stripped them of this 6 months ago and only ONE reason why not!

Argos CANNOT acquire the same and CURRENT model of camera for me which ALSO means they are not using Nikon UK for their cameras, just like B&Q are NOT USING Bionaire for Electric Fans and yet listed as an authorized dealers?!

My fiend Steve roared with laughter once I came of the phone to Argos. He could hear the guy was being cocky and whinced in agony behind his counter imagining what it was like being on the receiving end of m y tongue lashing and I removed the skin from this hapless individual little by little.

The best part is I STILL have not let on to my little OMISSION that is very key to the statements made to me by both Argos and Nikon UK. I have sent them now the details and give them an IQ test to inform me o what the omission might be. It is really simple, if they cannot tell me then they HAVE NO IQ?!

This way they have had NO RIGHT to treat me the way that they have for the last 6 months, no right t speak down to me the way that they have, no right to talk down to me the way that they have attempted to several times.

I will use this as a prime example that will garner a great deal of backing to prevent companies from ever taking the piss out of their customers EVER AGAIN!!!

Yes if someone is up to no good and trying it on I would be all in agreement with this treatment and attitude and I would be the same. But THIS is NOT THAT!

I was unable to record the call with the Customer Services manager who got ripped to pieces by me for an hour or more but after leaving mr friends store I did do a little dictation as things were FRESH in my mind!

http://www.wuala.com/allnights/Evidence/Evidence%20MP3/Argos%20CALL%20150813.mp3/

THE LAW OF DMINISHING & REPEATING RETURNS

Right now then?!

I had Argos on the phone as I think I previously stated. Right afterwards I walked into my friends store where he had a species of frog he knew interested me. This is the Cranwell's Horned Frog, Ceratophrys cranwelli, from South America which has a nasty bite and can eat rodents even RATS.

One in the video is only a youngster but could still put away MICE!

Now rather surprisingly Argos Customer Services phoned me up and a lady was very nice on the phone and asked me to return the camera to the store from whence it came. SHe asked me if I had any communication with Olympus and my words were 'yeah I did talk to some idiot ...but it did not go well'.

After walking back inside the shop, barely having time to say hello to the store owner friends of mine, I now say hi and try to take photographs of this frog. Only all of a sudden something starts to happen and after a couple of shots the CAMERA is now refusing to take more than a couple of shots?!

What was happening is after the second shot or so pressing the shutter release button would result in a monitor screen going dark and the telephoto lens returning to normal!

Oddly the very, VERY first thing I noticed with THIS camera is a loud noise compared to other cameras I have owned when the auto-focus or telephoto was operating which sounded more like a grinding. In fact after the Nikon fiasco I then immediately filmed it with my OTHER faulty and refurbished electronic device, my Motorola Atrix phone from Very Catalogue?! LMAO!

Now I hope this goes well and after their app saying they had my camera avaiable still and then there website saying last night they did not and this morning YES they do I have decided I do not want another of the same type and model, as before.

This leaves me with an either an alternative BRIDGE camera with the one I wanted originally with the NIKON P520 COOLPIX (was orginally going to get cash for NIKON L810 and go nest door to PC World and buy the P510) or go for an SLR!

The only thing is that despite lots of wildlife photographers and enthusiasts thinking you have to have an SLR, and with the completely WRONG lenses to boot 99% of the time, this is a weight that would be a pain in my ar....BACK!

I would need a macro and a telephoto and both fast too. This would be an extra expense for lenses too!

However as the temperature has cooled I plan to travel more on TRAINS to venture further afield so may not be a problem if I FORCE myself to do that?

Now what I wanted from day one is big telephoto, large aperture, optical viewfinder and hinged monitor as it is wildlife, lol.

So I do not know but I have given Argos food for thought as this has cost me money and time thus far and hundreds if not THOUSANDS of photo opportunities lost!

Being conned over advertising and blogging has not helped matters either!

SO I am popping to my friends store with the camera back in its original packaging and with receipt and an email printed out. I will have a coffee/tea and chat for an hour and then mosey on over to Argos and see of I can get some return for all my troubles.

Oh yes I need to remember both my PHONE and my WAV RECORDER TOO!!!

That REMINDS me I need to email Bionaire and B&Q too?!?!

LMAO!

OLYMPUS MONS

Sorting out my falling apart camera which is my bread and butter....except I have had no bread....or BUTTER!!

LMAO!!


My first EMAIL:

From: Martin Haswell 
To: info@olympus.co.uk, 
Date: 23/07/2013 14:49
Subject: Olympus

Dear Sirs

I have a problem with an Olympus Stylus SP-820UZ.

First off the rubber layer grip had all but come away from the body and I 
have only just realised that the 720p videos are actually far, far sharper 
than captured images! I have a series if 14 blogs that I use the camera 
for to provide content a well as a YouTube account.

This had become problematic for me as along with the camera not being 
sharp I have to take a dozen photographs to get just a couple of good ones 
that are usable. Also it had recent slowed down and is taking longer and 
longer to save images to the SD Card.

Now before you answer with anything read from a screen I would like to 
point out that I am BSc Applied Computing.

I purchased the camera from Argos asks it was an exchange after I bought a 
Nikon L310 Coolpix I later realised was not only faulty but sold as new 
though it was a refurbished return. I also an well aware that this 
practice has become rife on the UK.

I also think it was less than 6 months ago I purchased this camera which 
is quite disappointing, though not as disappointing a Nikon.

So I would like to know what I need to do to arrange a replacement?

Yours faithfully

Martin Haswell BSc


Their EMAIL REPLY:

On 24 Jul 2013 15:09, <customer.support@olympus.co.uk> wrote:

Dear Mr Haswell

Thank you for your Email and sorry to hear that your camera is malfunctioning. You will be happy to hear that I'm not reading anything from a screen apart from your Email and I have a BA with Hons in photgraphy, so I will answer this from my own mind rather than simply sending you a template. I'm afraid we don't exchange camera's unless they are deemed to be beyond economical repair due to a manufacturing fault, or it has been returned to us 3 times in the space of 6 months for repair. I understand your disappointment that your camera has developed a fault so soon into owning it, but these are the terms of the two year warranty. As long as you have a proof of purchase or stamped warranty card to send with your camera to our repair facility, then we should repair it under the warranty as long as it's not been mishandled in any way.

How to send your Olympus equipment for service/repair:

Send the item(s) only, following the instructions below, without any accessories such as batteries, chargers, leads, etc. unless you believe they are associated with the fault.  A copy of the Olympus Repair Form, which should be fully completed and returned with the equipment, is available via the following link:

http://www.olympus.co.uk/site/media/downloads/Repair_Form_Cons_uk.pdf

Ensure a full return address is included. Package the item(s) securely to Post Office standards and forward by secure post, (such as Registered or Special Delivery) or courier, to the following address:

Olympus Imaging & Audio
DHL Same Day – Olympus HUB
Unit 4
Lendal Court
Gamble Street
Nottingham
NG7 4EZ

Ensure your name and address details are clearly written on the outside of the parcel. Before sending, record the equipment’s serial number(s), and retain as a means of tracing the item(s).

Warranty Repairs:

As long as the fault has not been caused by misuse, Olympus will undertake a free of charge repair, giving a six month repair warranty.  This repair warranty runs alongside any remaining manufacturer’s warranty.  If item is deemed to be beyond economical repair, a replacement model will be provided.
Proof of purchase details must be included if a warranty repair is being claimed.  A copy of either the receipt or stamped warranty card dated by the retailer is acceptable.  If upon arrival, an item is found to be outside the warranty period, due to its age or invalidation of the warranty Terms & Conditions, a repair estimate will be sent for approval. Full warranty Terms & Conditions can also be found via the link above.

PLEASE NOTE: The above information applies to customers located in the UK & Ireland only.  Outside of these areas, customers can visit the Olympus Global website to locate the local Olympus subsidiary.

www.olympus-global.com/en/global


Items Outside of Warranty

Follow the instructions for sending as detailed above.
Upon receipt, the repair costs will be forwarded for approval.  Please note that no repair work is undertaken until either the costs have been approved (account customers) or payment is received.  Quotations are valid for 28 days, after which time items are returned unrepaired.

More information on the product range and our after-sales support can be found on the Olympus website:

www.olympus.co.uk/consumer
 
Repair_Form.pdf
Regards,
Ben Smith
European Customer Support Centre

Tel:
00800 6710 8400 (General Enquiries)
00800 6710 8300 (Technical Enquiries)

Email:
camera.repair.uk@olympus.eu
audio.repair.uk@olympus.eu

URL:
http://www.olympus.co.uk

MY REPLY TO THEIR EMAIL... REPLY:

Dear Ben Smith

1) Well that was a very long email. That was mistake number one. Impersonal and informal.

2) I also did not see anything about how long I will be WITHOUT a camera?! That was mistake number two.

3) Also you have made another terrible mistake when you start making statement like 'not under warranty' 'do not exchange cameras'?! I shall reiterate that first off I have had this camera mere months, are your SURE you have a BA?! More about this BA of yours in a moment. I had a battle with but Argos and Nikon UK and compared to others I battled with and still do these were like shooting fish in a barrel!

4) a) Mention of you're BA was a God damn big mistake. Because you either did it in reply to my mention of my BSc as if yours trumps mine, umm I don't think so sunshine and I turned down PhD to boot.

    b) Secondly if you have a BA them what are you going answering emails and...

    c) Thirdly if you have a BA what are you doing answering emails about technical issues which would require a BSc?!

    d) Fourthly why did you mention your BA in photography when this is not a BA nor a photography issue?!

Lastly I do not appreciate being spoken to like an idiot do you can go to the people that made you you're all that up, or the people that set out the template for you to copy and paste and tell them that their company is about to get into extremely got water like they wish they had never seen the likes of unless they pull their this out of their arses and send me another email this time with a bit more THOUGHT and consideration?!

Let me explain....

Now I THOUGHT I mentioned that I used the badgers for a series of blogs. Over a dozen in fact on different subjects...

CPUs & Computers
Digital Photography
Reptiles Amphibians & Fish (technically three subjects but includes arachnids and insects too)
British Wildlife
Astronomy & Astrophysics
Movies
Music
Tropical Orchids
Japanese Acers

This is not all my blogs and not do all my blogs cover well the subjects I am knowledgeable on.

Cameras come under the jurisdiction of all blogs because it is a TOOL I use for them but mainly for three. One of these is a subject I have not mentioned....

CORRUPTION.

This involves the Police, MI5, Local Councils, Local Government, DWP, ATOS, NHS, all Ombudsman, HMRC and many others and every single one had appeared in the news bar a couple.

One had been the subject if a court case whereby the court appearances if which have been going on for over a year! This SHOULD conclude in September.

I am gaining a great deal of popularity which done have attempted to pay down and hide. Unfortunately for those they are unaware that backbench LABOUR MPs have been using my data in the House of Commons since January 2013 after they sent me an email requesting if they could use my data and my webpage in the House and send to the media. I still have the email.

Now I could send you that email but I think it better if I explain why I used the term data several times?

You see saying soon that I have was one thing and baby could just label me a mad demented idiot. So if I was going to do this I decided along time shop that as well as say it I would have to prove it. So I did.

Along the journey that posted several years and I ask still 'at it' I have lambasted and beaten to a pulp every single organisation, public office and company that authors to cheat, lie to and CON the British public. It is bit hard for me to spot either.

The names I have you above as big as they may seem to you all have their own corresponding evidence attributed to them. Each and everyone and along the way Very Catalogue, Shop Direct, Argos and NIKON came into my spotlight when I was sold a second hand and refurbished camera as NEW.

You should have seen the reaction from Argos and Nikon to me being aware of this! That is how I ended up with your camera as I refused to have another Nikon so was FORCED to have to hand over another £100 to get it and now after a few months I get an email about a load of spiel that is now setting off alarm bells in my head that have given me an instant headache!

Oh as for the blogs they have not reached a year old presently. But I have had 40,000 visitors and am followed and used by groups against corruption in both the UK and the world, as I have gone very global, and groups to each and every organisation, pub

lic office, private company that I have even received the SLIGHTEST WHIFF are up to no good.

I also get an average now if 2,000 new visits per week and rising still. Nikon already have their own special feature on there when I spotted the Tron take signs that have the game away for both THEM and Nikon!

Google me and the terms I use me up and have a look!

I also get companies contact me asking to place advertisements with me and this is increasing. Unfortunately I have quite a few for PIXMANIA, among others, but after what happened with Nikon and now your email I think I shall remove all adverts until further notice and inform Pixmania that I an seriously fed up with the situation in the UK and this attitude if taking money for crap and then having this HOLIER THAN THOUGH ATTITUDE?!

Now there you go an equally long email and I believe much more to the POINT than yours?!

Now that this email is at an end you have the permission to run around the office and inform managers and supervisors and you can sink start to panic!

After all I just want something to continue my work and NOT get into another battle and focus on someone else and spot what is up with their crap and how to prove that it IS crap.

Oh you might be interested in my 700 videos on YouTube and one where I show without a shadow of a doubt that Windows 7 and 8 have been programmed so that if they 'DETECT' another operating system (Android, iOS, Linux etc) it REFUSES TO install desire you paying top dollar for it!

Proved by simply unplugging the LINUX drive and THEN installing Windows!

There is not an investigative reporter in the ENTIRE UK who could come anywhere close to me with a candle as flame is blown out at 100 yards.

They have also been using my days and think I know nothing about this but everyone does and think exactly what I want then to think.

That us how I have and still am catching everyone 'AT IT'!!

Now would you like to send me ANOTHER email that is to the point, not insulting, read from a monitor screen or implying that you have a perfect right to my money and now that it is discovered you have sold me shit as s took I will now have to go without this tool, which will cost me MONEY, for an inordinate amount of time?!

I look forward to your reply with increased interest!

Yours

Martin Haswell BSc

PS IF THERE ANY ANY TYPOS THEN THAT IS DOWN TO THE SECOND HAND, REFURBISHED, FAULTY AND AMERICAN MOTOROLA ATRIX PHONE SOLD TO BE AS NEW FOR £400 by Very Catalogue despite a REFURB being worth £180 IF IT WAS WORKING!

I LOST my last phone and was involved with the Police, MI5 and GCHQ (other one on the NEWS!) at the time and needed a phone for emergencies.

So I told them about phone and asked for new and alternative one. I heard buying and asked again. I heard nothing and asked again. This went on and they basically admitted it but said tough shit give us £400. Oh dear.

The only resin they admitted it is I found out all details of the phones origins in America via AT&T from Motorola themselves.

Now I wonder if at this juncture you are getting a picture here that if I'm treated badly there wiki only be one winner and one loser in this?!

Maybe I should give you one last little detail?

Rewind to my referring abs use if the term 'data'. What would you consider to be alot of data as evidence against all the above abs the many others I've not bothered to mention?! How many posts on my blog?

1GB and 10 posts?!

How about 2GB and 20 posts?!  

Well I can trill you that the media have 30GB in their possession!! 

I can tell you that it is probably double that on my blogs and various cloud services abs over 800 posts at a guess. I also will not be finished until 2014 at the earliest! 

Food for though, don't ya think?