SAY WHAAAAT, ARGOS?

I've had several run ins with Argos.

I bought a camera that was faulty out of the box, a Nikon Coolpix L310 I think it was. Half the pictures were blurry?! Nikon?! Really?!

I returned it and changed it fit a more expensive Olympus SP 80Z or similar with 40x magnification.

There months later I'm taking photos of Dragonflies while talking to another wildlife enthusiast. 

Suddenly the camera turns off? I turn it back on while in asked what happened and I say I don't know.

A few minutes later I see a message on the screen that says "Camera too hot. Shutting down" and of it goes again!

Back to Argos and this time I decide to get a higher end bridge camera and switch back to Nikon's to model, the P610.

Out taking wildlife photos the first day and it switches off. Dues something else too cannot remember what and it's still on here.

I notice something, the edge of the box had not one but two seals on it and neither had the Nikon name. I take it back and complain I've had not one but three faulty cameras.

I ask who placed the seals on the box and an told "not us".

They have not got another Nikon P610! Annoying. I walk out with a credit note as I know they have one at the Waltham Cross store.

I had been in contact with Nikon and during these correspondences I am them about the seals on the box. " We didn't put them on. None of our cameras have seals on them or shrink wrapping. The box is just as it is and you can pop it open ".

I point out that Argos claim they didn't put the seals on and that if Nikon UK didn't do it then the cameras are sourced elsewhere. I'm losing days upon days of acquiring content for my blogs and YouTube channel!

I had also complained to Argos customer service and I accuse them. I get a phone call from Argos HQ from a cocky twat that launched into a lecture about how all their goods are brand new from Nikon. I then launch into my lecture about how he is talking utter bollocks and explain the simple way of proving it with the two seals. He admits they didn't do it, I point out that Nikon couldn't possible have done it so they have come from elsewhere by their own admission!

His tone changes. Suddenly he is helpful and a local store owner I know that heard the while phonecall is laughing in the corner. It is good this guy's tone completely changed to " Yes sir, yes sir .." and so on and so forth!

He tells me they don't have another Nikon P610. I point out there is one 4 miles away, if that, and he agrees.

I go to pick it up. It appears on the counter in front of me complete with the two seals, sealing the lid of the box down.

"Oh it's another refurb!" I say and then a woman breaks into a lecture about how they don't sell refurbished goods as new when what looked like the manager trapped her on the shoulder. She looked at him and he shook his head. I walked out with the camera.

I cycled yo to Fishers Green and took the camera out of its box, eager to get to grips with this top bridge camera.

I get it out, turn it on and had the same two faults as the first one! I recall now that it also refused to turn in when it turned itself off. Only opening the battery compartment, removing the battery and plugging it back in would it then turn on.

I use two things screwed on top of each other in the tripod address thread, something that clips onto a harness with another tripod fitment on that and a small tripod to hold the camera steady with.

So taking the battery out was bad enough as it was, except I had to unscrew two things to do this!

My brother turned up, as I had spotted Brown Argus and Chalk Hill Blue Butterflies along with Holly Blues and Common Blues.

When he arrived, going the Brown Argus was actually a Black Hairstreak, i.e. something rare, I told him about the latest faulty cameras and handed it to him.

I think most people simply didn't believe me and with my Fibromyalgia and the NHS it was hard to believe anything I was saying. But sure enough the camera played up and he knew of the fault with the previous one. He shook his head, handed me the camera back and said How terrible it was that I had now had four faulty cameras in a row and all from Argos.

"Think about it ..." I said before continuing "Argos was the first name being banned about in the recession. But other retailers have disappeared while they are still here? Because they can't afford to buy new gear so are sourcing these refurbs from somewhere? What I'm more surprised and concerned about is the fact that Nikon UK and Nikon JAPAN are NOT concerned about this! Meaning they already know! Whoever owns the company providing these refurbs is very clearly an incompetent idiot. Quite how they did what they did, did it extremely badly, whacked their own seals on camera boxes that don't use them and thought no one would notice? Fucking morons!" I said with ire after having weeks of acquiring photos and films completely wasted. Had I been making any money I would have sued Argos for lid of earnings!

Of course they offered fuck all for weeks of wasted time and running around!

Oh and I forgot, Argos HQ patronised me and told me the manager in the store stated I took the camera out and checked it before I left?!

"Actually ..." I said sarcastically "...I took the Nikon P610 and the Nikon D3100 out of their boxes to compare and decide which one to go for! Also ... " again sarcastically "...I would have a difficult time testing cameras with batteries that contain no electrical charge when you but them and have to recharge them first!"

I got my money paid back, another two day wait and wasted time and money, went next door and bought a Sony Cybershot HX300 and it worked flawlessly for the next two years. During its third year it was dropped on its head and still works better than the four pieces of crap I was sold by Argos!

So as I said, you think your not taking pay cuts in a recession? Think again as if everything you buy, or most of it, is refurbished then it's worth less than half what you pay for it!

So your £500 a week wages is actually a hell of a lot less. The one thing you cannot refurbish, energy and utility bills have also all gone UP!

Your £500 is actually more like £250!

So Argos is recalling baby seats because of safety issues?

Hmm, they crack under pressure? How exactly did they find that out? Any accidents out there on the Internet that Argos is conveniently forgetting all about?

Either that or Argos do there own testing? Didn't test the cameras I had very well! But then maybe they started testing themselves after they went through all that with me and saw me posting things on blogs and YouTube?

I still get comments every now and then from people with Nikon cameras having the same issues or other faults!

Argos recalls five Mamas & Papas car seat models - http://www.bbc.co.uk/news/business-36185935

PC WORLD SALES RECEIPTS & CUSTOMER SERVICES CORRUPTION

Ooh for the love of GOD!!

PC World are only at it once again!!

I have not had the gift vouchers and now, after spending fucking ages proving that I bought three tablets and them finally finding the other receipt despite the fact there was one receipt and two tablets, they have not only lost this receipt once again but also the reference number they gave me to prove that I had a third tablet they have managed to lose also!!

Here is the email from them followed by one I have sent in reply ...

Dear Mr Haswell, 

CC2*******0 

Thank you for your email dated the 6th May 2015, regarding the vouchers which you have been offered. 

Having checked the details that we hold for you regarding your tablets, it shows that you have received a depreciated credit for the two tablets that were purchased.  These have been processed as BACS payments for you on the 12th March 2015.  The amounts that have been offered would be a full and final settlement for the two items that we have received details for. 

I have taken on board your request for vouchers which you have been offered, but am unable to locate the details of the vouchers which you have been offered on our systems.  If you have any case reference numbers or the name of the colleague who has offered this, we will be able to look in to this further for you. 

Please accept my apologies for any inconvenience caused. 

Kind regards, 

Helen Wright 
The KNOWHOW™ Team 


REPLY ...


Dear Helen Wright

No, for the love of God. What are you people doing there?!

There were THREE tablets!

Please let us not start this up again, this all gets posted on my blog and there are over 210,000 readers I have and I can assure you that they can count to three even if YOU cannot!

You paid me for 2, ten out of ten for that and as I am a software engineer and have letters after my name I am quite offended that you first of all did not read my email properly and second of all think me a complete idiot for not being able to count to three when it is you that are unable to do that.

Your email now gets posted here ...

asaintcalledallnights.blogspot.com

Not only do you look like cheats to more and more people you also look quite incompetent too.

Incidentally my blog is on corruption and not only have I beaten far larger organisations than yours I have a court case against four of the biggest organisations in the land which has been one and I have to attend at the request of a three strong legal team and I assure you that when this gets published you can add a zero to the end of my reader count by the end of 2015.

Right now I have managed to dig out the reference number...something you have managed to lose YET AGAIN along with half of one receipt where I buy two of these tablets at the same time for a friend's two daughter's because they saw the one I BOUGHT on Visa. Instead of a year of using our first tablets, I was apprehensive as they are a rip off in terms of what you get for the money compared to a laptop anyway, and enjoying them I lost count of the number of times these were bought back to be exchanged for another one due to a fault. This exchanged one, in other words four out of four, was also bought back several times for repair. As was the one I bought the same day as that one and even mine came back twice.

Reference: CC 2579450

Oh now I see I already provided this which now renders this bizarre! A couple of weeks back I took the tablet into the store as requested by yourselves. The store guy phoned you up and I was offered gift vouchers. I took two into the store because whenever I bought the tablets back they played fast and loose with the serial numbers, because you could not turn them on to get them, by using whatever receipt they could find under my name.

I have been through this dozens of times now and it has already gone far beyond a joke when you manage to lose one receipt and then alter the prices I paid for the other two...on my blog I claim that your organisation is cheating VAT.

Now do I have your attention?!

So please explain now and without lying like the pathetic excuse that you mistakingly used a repair slip to show I only bought two and not three tablets previously, used by four or more different people in your office, and why ...

You only had details about two on different dates, despite two being on the exact same receipt?

Why four people insisted I only bought TWO tablets and not three?

Why the figures on the receipts I hold here are not even close to what I paid for the tablets?!

How you have now lost these details once again when the reference number provided is purely and solely created to prove that I bought three tablets as I sent you via attachment the receipt you CLAIMED did not exist?!

Yours

Martin Haswell BSc

THE PC WORLD IN MOTION

I had fee drag guided, decided to have a bit at PC World, after waking up from a sleep with a (vaccine grass she that was supposed to be 'banging'?!) headache.

I was never really comfortable with that twat from PC World who sang up all cocky and rude but was actually talking bollocks, lying about something he did not even know about (a keyboard) and not did he realise I recorded him and posted him talking shite up in here?!

This business with these tablets has been nothing short... no has long since gone way beyond a joke. 

That happened when I took the tablets back a second time. Two are going back again and one of those for the fourth time. The third one I picked up a year ago had been bsc CNN to PC World the times.

Never, EVER again would I ever touch an Android tablet. In fact it's our new off all tablets but I was in Sainsburys the other day and was shocked to see these Microsoft Windows tablets by a company called Linx and after first nearly passing out at the low cost of them I then was surprised at how nice they were too use?!

How utterly familiar everything was as I (clicked l) flicked ('flicked is not a word... not an American word apparently?!) from the Metro layout to the Desktop layout?

The smaller and cheaper of the two was £80, though they had none in stock, lol. The other one, I think they were 7 or 8 inch and 10 inch, was over the £100 mark. Cannot remember an exact price and have 129 and 169 in my head?

However I could find out nothing about the processor other than it is an Intel Atom and not even how many cores it has. On a tablet where you can have so many background apps running at once the more cores the better. It runs several things simultaneously and each core is s processor in itself. So crashing and freezing should be less likely than the old days with a single core.

But I know they come in total core design, the Intel Atom, Christ my head was throbbing with a terrible pain just then! Now where was I? Oh yeah I would need to know how many cores the Atoms have. The Tegra K1 chip by nVidia also sounds like a very cool cool indeed. Not shut to buy another Android tablet though, lol especially a nVidia Shield!

I digress.

I only intended to paste in an email I just sent to PC World in response to one they sent me.

I have decided I am going to hit the Ombudsman yet again over this because I'm stinky not standing for it any longer in retail!

This country is rotten to the core everywhere I look and d it's about time I stated to dig out the rotten cores!

The Email...

Dear Sirs

OK I will do this with the two tablets but you hqve to do this under warranty and THIS TIME do not,  I repeat DO NOT put crap parts inside these tablets!

This time bloody well fix them! I know your selling refurbished product's as new,...just don't insult me by denying it this will only infuriate me.

This situation with these these tablets is a fecking joke and I am fit to blow and I will walk in your store and start telling customers the crap you sell is both refurbished and faulty and d if you try to get security to lay a single Hassan BBS on me they will be hospitalized.

I hope I have made this absolutely clear?!

I will NEVER buy a single Android tablet ever again and will advise people not to touch anything with the Advent name on it. I will also tell others to never buy an Android tablet under any circumstances. In fact I never wanted nor liked tablets and thought they were way overpriced. I have in add I thought this one would help me with my blogs.

If your going to sell refurbished crap make sure it does not have a fecking American dictionary!

I am BSc Single Honours Applied Computing and owned computers since A Commodore VIC-20. Through to Commodore Amigas and then various PC's and while at Middlesex University was one of the testers for the first Wireless Access Protocol, or WAP. I also had the XDA phone.

This has the biggest piece or fecking crap and the worst computing experience by a country TEN MILES!

An Example...

I am also sick you (to) death with the way this tablet PC this (types) things out to because due e (to) done (some) bizarre trees (reason) sob it thinks that Kerr tears are words?! But 4th a capital 'O' is a weird (word) and s others 's'?!

When using swipe on the last Thursdays (example add that was meant to be the following), keyboard I am really fecking interested to know quite how Android and it's keyboards cab CNN change a weird you serious, zero oppressed, sweet yours, swiped on for one with a starting Kerr rest, staying letter, staying, staying, starting Lee wetter, letter at the off feet end of the last thoughts, let holidays, keyboard?!

Android is also complete crap now and their bloody Blogger App does not work and limits keywords which is bloody stupid! It also loses keywords/tags/labels too and I don't know why this is. But it's all Google at the Weber (end) our (of) the day!

Notes imagine, now imagine trying to type out posts on twelve different blogs using this Crees so ñ, crap?

I am going to be approaching the Advertising Standards Association and soccer handles Consumer Rights these days, yet another barrage of documentation, correspondence (four attempts at that last at word!)

This situation in the UK with American companies running the public services for money while selling the British public their crap returns that don't work or were dropped by idiots and returned to some blind twats who gained too notice cannot and WILL NOT continue beyond 2015.

Of all the countries that could have stealthily increased the UK's shores and tested it'd s people like shit who would have thought it would be the USA?

I for one am starting to see why America is hated so much and man by of my friends are seeing it.

What your moron representative failed to realise 6 months ago when he phoned me,  spouted absolute bullshit and lies (well other than recording him and publishing his bullshit on my blog) is that I had long since discovered that companies were seeking this shit over here and I had five faulty cameras in a row from Argos (oh only one Olympus and four Nikons!) and proved this in films and secret recordings, emails and screen shots.

Oh and one last lot time, less at, lass drug, last ft, lass dry, less at, less at, less at, less at, last little detail he failed to get out before he angered me and I started hitting hard with sarcasm regarding his level of intelligence which was incredibly low is the (tuna?) that t I also got taken to court for riding (refusing meant to be) to pay Fri (for meant to be) on one of three d items costing£400¡

I won! The cheeky bastards were so confident that they could not get into trouble they actually lied to me and s told me the court stuffs I had to pay?!

I cannot even list all of the lies, corruption and bullshit! Well did one I already did and is the blog that all my enemies failed to realise was extremely dangerous to them.

I strongly suggest you make a gesture towards the fecking about we have had. Whatever protection your head office thinks it has... trust me on this out has not... not from me.

I have exposed the entire NHS across six hospitals, 6 GP surgeries, the DWP, Atos, two Police Forces, four local councils, all ombudsman, Argos, Shop Direct, B&Q, HMRC, the government, and dozens of others.

So please don't think, act and talk to be like your some big name with the say so they someone in government to sell faulty items as new.

I DO KNOW what I am doing and I do know how to win! But you can go right ahead and think what you want add you will only first supply me with a ton of ammunition and then at the end of it all I will expose you for being corrupt and guilty of fraud on a grand scale.

I am the reason that many things are happening in the UK and have been for awhile... ever since I was asked by a member of parliament if they could use my data to attack Iain Duncan Smith in the House Of Commons.

I am laying my cards in the table here.

You have two choices, as your bloody arrogant and rude enough as a company to not even apologize or show any humility at all.

Choose...unwisely and I will first show that I warned you get to hundreds of thousands of visitors at the same time that I am kicking your companies arse and showing that in fact t you know very y little at all!

Well you teach be had your crap back several times now and they just keep going back?!

Oddly I have every computing magazine here that had reviews of this Tegra Note and I have even bought me MBA attached, nhs discovered, nhs discovered, magazines (feckme! ) with the new w shield.

Funny how not a single reviewer Meg things anything, tenderness, mentions anything about terrible teeth job, telescope, reliability problems, natural, batteries constraint, constantly failing, the screen failing and d the dictionary sit edged, forced, sources, sources, sourced from a planet other this an Earth!

I look forward to hearing from you, or rowing with an incompetent twat on the phone once after Finn. Once again.

Yours

Martin Haswell BSc

--
Sent from myMail app for Android

Friday, 02 January 2015, 00:42pm +00:00 from PC World Customer Services <customer.service@knowhow.com>:

The service available at Currys and PC World

Dear Martin,

Thank you for your email dated 25th December 2014.  Please accept my apologies for the delay in my response.

I'm sorry to learn of the continued problems you are encountering with your Tablets.  To resolve this issue we need you to take the items into your local store along with any previous documentation you have regarding repairs and purchase.  Our trained technicians can advise you on what action to take next regarding a repair or an exchange of the item if possible.

If you require further assistance, please contact Customer Services on 03445 61 0000.

Kind regards,

Roger Read
The KNOWHOW™ Team

How did I do? Leave your feedback here:
https://www.surveymonkey.com/s/KN0WH0W?c=25359

----- Original Message -----

Dear Sirs

I purchased three of the above named tablets just prior to Christmas 2013.

Within weeks two of them had to be exchanged. Within a couple of months two more had to have their batteries replaced. Within another couple of months another one needed a battery replaced.

To cut a long story short I have been through nine of these devices in less than a year.

Now as these are exclusive to you in the UK and I'm well aware they were manufactured by EVGA for nVidia under licence I should not have to explain just how embarrassing this fiasco should be to you. If you have any conscience at all that is and as its become clearly obvious to me in recent years that you are selling new goods that were mostly not new it should be clearly obvious that I am none too pleased with you or indeed the people that let you get away with this.

So you can imagine how I feel over the fact that as of very moment...

1 I have yet another device that has had a battery fail...

2 After my own has escaped the battery problem it is now refusing to charge and had an area of the touch screen which is faulty!

Now as both a software engineer and a hardware engineer educated to BSc Single Honours Degree I can tell you with absolute certainty that I have never been so shocked and disgusted in all my life with the quality of hardware I have purchased.

I can also tell you that it has not escaped my notice that supposed tech journalists have failed to mention at all the issues with this model tablet either here in the UK or just America. Nor has this issue been mentioned in the latest iteration of this tablet, the nVidia Shield?!

I can tell you also that not only can I rectify this issue but I have been doing exactly that for several years now and of late seem to find myself repeatedly dealing with you! You already sold me not only a used Corsair Vengeance K70 Keyboard but that had a large bend in the metal frame! A bend that could only have been caused by a drop from a very great height while outside its packaging.

Also I had a phone call from a member of your staff at your head office but also a rude and brain dead one too!

Now I strongly suggest when you reply you do not insult my intelligence.

I would like to know what you intend to do about the latest failures with these two tablets and your assurance that your not going to just replace the batteries with what are so obviously done sub standard shite as you did last time?

Yours

Martin Haswell BSc

--
Sent from myMail

THE FIRST CHERRY ON THE BAKEWELL

As CapQuest recently stated that I should contact Very Catalogue (Very.co.uk) or Shop Direct over this business with the phone I had wondered whether this might be part of some trick or other in the hope to send it back to the courts.Despite the fact the time CapQuest gave me did not match up with the time that Northampton County Court gave them. 

They gave me a deadline two weeks AFTER the deadline the courts gave them?! LMAO!

DUMMIES!

I warned you all about the dates, you do have to scrutinise them as they massage and use these to their advantage to get away with very serious criminal activities that involveds

Actual Bodily Harm
Grievous Bodily Harm
Burglary
Trespass
Trespass to Goods

and a list of others too.

Still just another subject for the pupils to read about, nromally too late when they should have looked it up earlier, lol.


Dear Sirs

Do you remember me?

I am the one that discovered I was sold shoddy items for ten times more than they were worth and was faulty to boot?

The one you said you would take to court and I told you not to bother as it will not go anywhere? I followed this up by stating that do not assume you have the courts and Judjes ion your pocket as it will not help?

The one that is now tempted to state 'I told you so' but will refrain from doing that.

Well I am not sure why but Capquest said I should contact you. 

Oddly they also buggered themeselves up by first stating that you lied to them and then stated that you claimed I also only contacted you once. Yeah sorry IU expected that too and blew that out of the water.

They tried to state that the court case was still open and stated that I had 28 days to speak to you?!

Weird as when they stated this they themselves only had 14 days left of the period that the court gave them after the court saw my evidence! ALOT of evidence!!

So just in case this is more tomfoolery I am actually conmtacting you...just so they cannot claim that I did not and open a new case with yet another court that I will just run rings around.

Oddly all that I was opposed to are all coming together at the exact same time and as for my evidence do not take my word for it as its all over YouTube and my blog as is the fact that I emailed you over 40 times and the email you sent to me moaning about that and threatening to report me for using a bot!

OOPS!

You know I always tell the people that lose against me one thing and I just told this to NHS England, the DWP, a GP and whole surgery and some hos[pitals with several Local Councils, Atos and before long this will be the Police too...

If your going to up against someone....make sure your the most intellgent man in the room!!

I knew that ombudsman had no power and it was my plan to expose as many of them as I could, I also knew that by your own behaviour you knew that you had no comebacks over what you did so there was no one out there to help me.

So I exposed that and wanted evidence about court and Judges in this regard too. In fact I told tou Judge this you thought would issue you a liability order!

OOPS!

My local council just made the exact same mistake!

OOPS!

A shame as you could have sorted this out and I would STILL be a customer, provided you could assure me that you would NEVER EVER send me another used/faulty/overseas item ever again?!

But no you arrogant companies think you can do what you want, treat customer like shite and sell them your crap from America and still have Judges and courts to force money out of people via Grievous Bodily Harm of needs me.

Oops yes I already got evidence of that long before I opened an account with you!

But do NOT take my word for it...you can see the weapon of everyones demise right here...

asaintcalledallnights.blogspot.com

Everyone else has now been told about it and crapping themselves so you might as well.

I simply started out stating that I was going to go through a number of retail, financial, publix services, three dozen ombudsman, four local councils, the NHS, the DWP asnd the Police.

I stated that I would publish everything, every letter and email coming and going and I would also record all phone conversations and meetings and how once and for all the corruption within the UK and also show where I know it all to come from.

I stated that I would use every single avenue I could and I did not care who ar WHAT I went up against.

There are nearly 2,000 posts, 70 GB of data and added to all that is that in 18 months I have amassed over 100,000 visitors and I believe unless my maths is way off will hit a million beofre 2015 arrives?!

Yours

Martin Haswell BSc

BEES & QUEUES

Well I did a liitle spot about my camera taking time to record photos and video to memory and talked about how it had overheated yesterday and shut down?!

Bare in mind that it might have been hot but this is the UK?!

AS well as filming this I was preparing to return my Bionaire fan which had also packed up working! I have also just realised I was meant to film it in its box prior to me leaving the house while doing a litlte explanation?! DAMNI IT!! LOL.

Now B&Q head office phoned me about this and I was sitting in a bird hide at the time in Lea Valley Park with another gentlemen I was chatting to about bird watching. They told me I had better be quick bringing it back as I had bought it on the 13th August and I suddenly wondered what the rush was for. It was guaranteed for two, maybe three years so did not matter. I then wondered that had I gone over the date of one year would they now BOTH refuse to honour the warranty because it packed up PRIOR to the year deadline but I did not take it into the store until AFTER the year deadline?!

BIZARRE!

SO the girl said 'why have you bought that in?' and I said 'well because it does not work anymore' and I did think at that point this is not going to go well.

I told her that her head office had phoned me and had rang ahead and informed them I was coming in so they were ready to refund me. She failed to bat an eyelid over this and said 'Well WHO did they talk to because I am not aware of you coming in?' I said 'Now how would I know that? No wait she did say the MANAGER! to which she replied 'BUT WHICH ONE' and I looked at her with a look like Peter Griffin from Family Guy when the Evil Monkey and Chris just come back from Monkeykid?!

I said look I am only telling you what they said to me! They rang ME, I did not ring them!

SHe says that she can do the refund and asks for my VISA and I say 'bit I want the cash as I want to go to Maplins and get another fan, as after FOUR WEEKS you still do not have any, right?!' to says no and starts speaking about company policy to which I interject as I just do not want to her spiel and they get so offended when I stop them from doing a ten minute speech about BULLSHIT they believe. I said 'Look, it is money. Money is money! Or are you saying their are TWO types of money and that Digital VISA money is not worth as much as REAL money?! Or maybe it is DIFFERENT money?!'

She goes to repeat the spiel and I say 'DON'T!!! I do not want to hear it, just refund the card! I have bought an item OFF you and I had had to DRAG it back here because it is CRAP and sub-standard like everything else in this country, I wanted to go and pick one up at Maplin in the town but now cannot do that as I have to wait for the money to clear?! Baring in mind I am standing here with a walking stick and you have not once glanced at it at all' in other words saying you do not give a shit.

Then the machine refuses her the refund and she has to call someone to authorise it and I suddenly see someone standing behind and move to one side so that he can be served and I apologise for not seeing him. I then realise I may as well put my uadio recording app on and do exactly that.

When I look at the man what has he bought in to return? Well none other than a ELECTRIC FAN?! We get talking and it turns out this tall Tower Fan saying Force One on it and likely costing over £100 does NOTHING. It lights up and makes a noise but that is about it. Now if I was this man I would be even more annoyed but he just takes it in his stride and keeps thanking the girl every time she pulsates a muscle. I then hearing talking to someone else and I catch him saying....'Well I would not mind but this is the SECOND FAN and the other one did not work'?!?!

I turn and say 'what? This is your second fan out of here that is faulty?!' and yes inside one month it turns out.

I then realise why they have not replaced the electric fans they have sold out of, because with REFURBISHED stock there will only ever be limited quantities unlike brand new stock direct from the manufacturers?! I did indeed as the head office how is it that after THREE WEEKS of no fans at all and you cannot tell me when you will get any in stock?! Not even a ball park figure on the date?!

Another man brings in a tin of Dulux paint or something and says he found it £10 cheaper and I thought how ridiculous that was! He sees this guys Tower Fan and blurts out 'Oh they are CRAP! I was given TWO of them for free and they did bugger all and ended up in the garage!'?!

I tell them about Argos and my two cameras from Argos.

Now listen to the TAPE!!

B & Q Conversation