A SUSPICIOUS MIND

Well here is that video I referred to in the last post.

Leaving PC World a big white and fairly new unmarked van pulled up and started wheeling white goods right through PC World's front door?!

A van, i might add, with Polish plates on it at hat had come a very, very long way to deliver thee goods!

Knowing full well that they sell refurbished goods as new because they had done so with me, though admiittedly not as many as Argos sold me, I of course immediately thought I was catching them in the act?

Though with any intelligence I would have the stuff delivered to a central base and have my own lorries with my company name on delivering the goods. It is the sensible way to do it.

Unless they have been doing it o long they think themselves untouchable, I know they think themselves untouchable anyway. If you listen to the recording of a PC World representative raising his voice at me you will know they think themselves untouchable.

I just try to warn others ...

I still buy from them because everyone is doing the same thing. If I discover, easy after a while, that the item is refurbished it goes straight back for a exchange and I tell them it is refurbished and how I spotted it.

Unfortunately this teaches them to not make the same mistakes!

PC WORLD SALES RECEIPTS & CUSTOMER SERVICES CORRUPTION

Ooh for the love of GOD!!

PC World are only at it once again!!

I have not had the gift vouchers and now, after spending fucking ages proving that I bought three tablets and them finally finding the other receipt despite the fact there was one receipt and two tablets, they have not only lost this receipt once again but also the reference number they gave me to prove that I had a third tablet they have managed to lose also!!

Here is the email from them followed by one I have sent in reply ...

Dear Mr Haswell, 

CC2*******0 

Thank you for your email dated the 6th May 2015, regarding the vouchers which you have been offered. 

Having checked the details that we hold for you regarding your tablets, it shows that you have received a depreciated credit for the two tablets that were purchased.  These have been processed as BACS payments for you on the 12th March 2015.  The amounts that have been offered would be a full and final settlement for the two items that we have received details for. 

I have taken on board your request for vouchers which you have been offered, but am unable to locate the details of the vouchers which you have been offered on our systems.  If you have any case reference numbers or the name of the colleague who has offered this, we will be able to look in to this further for you. 

Please accept my apologies for any inconvenience caused. 

Kind regards, 

Helen Wright 
The KNOWHOW™ Team 


REPLY ...


Dear Helen Wright

No, for the love of God. What are you people doing there?!

There were THREE tablets!

Please let us not start this up again, this all gets posted on my blog and there are over 210,000 readers I have and I can assure you that they can count to three even if YOU cannot!

You paid me for 2, ten out of ten for that and as I am a software engineer and have letters after my name I am quite offended that you first of all did not read my email properly and second of all think me a complete idiot for not being able to count to three when it is you that are unable to do that.

Your email now gets posted here ...

asaintcalledallnights.blogspot.com

Not only do you look like cheats to more and more people you also look quite incompetent too.

Incidentally my blog is on corruption and not only have I beaten far larger organisations than yours I have a court case against four of the biggest organisations in the land which has been one and I have to attend at the request of a three strong legal team and I assure you that when this gets published you can add a zero to the end of my reader count by the end of 2015.

Right now I have managed to dig out the reference number...something you have managed to lose YET AGAIN along with half of one receipt where I buy two of these tablets at the same time for a friend's two daughter's because they saw the one I BOUGHT on Visa. Instead of a year of using our first tablets, I was apprehensive as they are a rip off in terms of what you get for the money compared to a laptop anyway, and enjoying them I lost count of the number of times these were bought back to be exchanged for another one due to a fault. This exchanged one, in other words four out of four, was also bought back several times for repair. As was the one I bought the same day as that one and even mine came back twice.

Reference: CC 2579450

Oh now I see I already provided this which now renders this bizarre! A couple of weeks back I took the tablet into the store as requested by yourselves. The store guy phoned you up and I was offered gift vouchers. I took two into the store because whenever I bought the tablets back they played fast and loose with the serial numbers, because you could not turn them on to get them, by using whatever receipt they could find under my name.

I have been through this dozens of times now and it has already gone far beyond a joke when you manage to lose one receipt and then alter the prices I paid for the other two...on my blog I claim that your organisation is cheating VAT.

Now do I have your attention?!

So please explain now and without lying like the pathetic excuse that you mistakingly used a repair slip to show I only bought two and not three tablets previously, used by four or more different people in your office, and why ...

You only had details about two on different dates, despite two being on the exact same receipt?

Why four people insisted I only bought TWO tablets and not three?

Why the figures on the receipts I hold here are not even close to what I paid for the tablets?!

How you have now lost these details once again when the reference number provided is purely and solely created to prove that I bought three tablets as I sent you via attachment the receipt you CLAIMED did not exist?!

Yours

Martin Haswell BSc

SHIRLEY DOESN'T LIVE HERE ANYMORE

PC World had a change of staff member to deal with me after me claims about refurbished goods.

this is a little detail many overlook I have not gone over, take a look at my paperwork and see how many companies I have contacted over this that do this.

Now my theory is that for anything like this to work the less that know the truth the better ...

EMAIL RECEIVED ..

Dear Martin, 

Thank you for your recent email. I would have spoken to you but could not contact you on the number that you have supplied. 

I was concerned to learn of the issues that you have had with your Corsair keyboard.  It is never our intention to supply faulty or damaged products and I am sorry that on this occasion you have experienced this.  As I am aware, from your previous correspondence regarding this matter, the keyboard is in limited supply within our stores.  It would not be possible for us to arrange an instant exchange within your local store as they do not currently have the replacement item, therefore, the only options available would be: 

1 - return the keyboard to your local store with receipt and card used for purchase and a full refund can be issued directly back to the card used for purchase. 
2 - We can arrange for the product to be collected from your home address and then a replacement delivered to you directly (subject to stock availability). 

As I was unable to reach you on the contact number supplied I would kindly request that if you require us to arrange a collection of the product, please call us on 0344 561 1234 and we will be able to arrange a suitable date for the product to be collected. 

Please accept my apologies for any inconvenience caused by this matter. 

Kind regards, 

Gary Hughes 
The KNOWHOW™ Team 



MY REPLY ...


Dear Gary Hughes

Hmm, interesting that you would use the word 'unintentionally'.

I believe that many front line staff of companies I have been in contact with and received refurbished products from likely do not know so themselves use the term 'unintentionally' quite sincerely.

Also I thought I explained previously that the phone was switched to silent mode and I hod forgotten to switch it back, this has now been corrected. This is **********.

Also it is strange that I keep explaining what needs to happen and you do not seem to take that on board. If I return with the keyboard for a refund I then have to wait several days for the funds to clear before I can then go and buy a replacement despite this not being my fault.

As movement of any kind and to varying degrees causes me pain and that I have a disability I am going to get enraged by things like this, so your option number '2' had better be that when you pick up the keyboard from my home you then come with a replacement?

This then leads me onto the fact you made a statement that proves that PC World does indeed knowingly sell refurbished stock as ytou said the line 'depending on stock levels' which means your unable to obtain items from manufacturers which is a dead giveaway I have spotted so many times before.

Please do not go into some lecture about suppliers as this would only make PC World look even more guilty along with being stupid in several ways because the suppliers are the UK branches of the HQ's, like Nikon UK for instance. I have already been way through this several times over with Argos, Shop Direct (who I beat in court and their Very Catalogue staff gave the game away that everyone was at it), B&Q and others.

God, if your gonna rip off and manipulate the wider public at least do it intelligently!

The only reason anyone would pay a share of profits to a middle man is if that middleman is supplying them with goods at a reduced rate. Ergo refurbished goods but here in lies the extremely funny thing ...

They have not been refurbished in any way 90% of the time which means these 'suppliers' have been ripping off all the above while continually dropping them 'in it', so to speak.

Failing this then you need to either start the process of refunding the money, it is on visa after all, PRIOR to me handing over refurbished keyboard as you have sto all stop this attitude that even when your caught red handed doing this, ripping the public off and also wasting their time this is at YOUR COST and not ours!

Your caught red handed so start acting like it and not all laid back like you do not care because everyone is doing it! Good God, your all so transparent.

Otherwise have a keyboard sent to my local store in Enfield, is you do not have one then you will have to supply something else, like a Razer Anansi Keyboard and refund the difference, though I am not sure I want to do this because just as I told you I do a blog and a YouTube account about corruption, lies and misleading of the wider public and as you have made no remark about that I suggest you go take a look at two in particular ...

http://youtu.be/2UOyldflN2w This is the video of me unboxing YOUR keyboard and then discovering, as do the viewers, that its damaged on the metal plate that runs across the keyboard!

Here is the link to the blog page which on my Computing and CPU blog I had forgotten to link this in which I would not have noticed had you come up with the solution I had requested, thank you! ...

http://cpusandcomputers.blogspot.co.uk/2014/07/used-products-and-pc-world.html

Oh and those are nothing compared to my Corruption Dossier ...

http://asaintcalledallnights.blogspot.co.uk 

Now can we please get this sorted out? Seems to be dragging on a bit, maybe to go over some time limit thing that I cannot return it? Twenty one days? Is non-applicable as I emailed PC World IMMEDIATELY ... and ... well I filmed myself and posted it the following day, as you can clearly see.

Now the options?

Yours

Martin Haswell BSc

MY PREVIOUS REPLY ...


Dear Shirley (Shirley GONE!! Shirley no hear no more gringo!)

Sorry I missed your email. 

I have to say I am finding it pretty disgusting that the British public have had their wages halved in value because there is a secret retail con going on with all whereby your getting goods worth less than half the retail value and at times one tenth even. 

The latter happened to me and they lost in court. This is rife with Shop Direct who were blaise about it which led me to realise it was much more widespread and have since had 5 refurbished cameras from Argos, refurbished fan from B&Q and now this. In fact the Sony Cybershot Camera I bought from you previously and the Epson printer are the only things I have bought in the past few years that were new and have not failed. 

It is only a matter of time before there is an outcry over this the likes of which Britain has never before seen and the negative effects it will have when it comes to dealing with imports and exports will be devastating and they will only have themselves to blame but no it will be the fault of the public all over again no doubt. 

My number is ***********

Yours 

Martin Haswell BSc 

ATTEMPTED FIRST CONTACT

Hmm it seems PC World now ant to phone me so I have handed them my number.

Odd as they have previously had it because they have had to call me about all the crap and faulty Advent Tablet PCs I had to take back and that was five times, lol!

This is over the Corsair Vengeance K70 Keyboard (professional typing and gaming keyboard) that costs over £100! Lol.

So I have given them my number and stated the following ...

EMAIL ...

Dear Shirley

Sorry I missed your email.

I have to say I am finding it pretty disgusting that the British public have had their wages halved in value because there is a secret retail con going on with all whereby your getting goods worth less than half the retail value and at times one tenth even.

The latter happened to me and they lost in court. This is rife with Shop Direct who were blaise about it which led me to realise it was much more widespread and have since had 5 refurbished cameras from Argos, refurbished fan from B&Q and now this. In fact the Sony Cybershot Camera I bought from you previously and the Epson printer are the only things I have bought in the past few years that were new and have not failed.

It is only a matter of time before there is an outcry over this the likes of which Britain has never before seen and the negative effects it will have when it comes to dealing with imports and exports will be devastating and they will only have themselves to blame but no it will be the fault of the public all over again no doubt.

My number is *********

Yours 

Martin Haswell BSc