PC WORLD SALES RECEIPTS & CUSTOMER SERVICES CORRUPTION

Ooh for the love of GOD!!

PC World are only at it once again!!

I have not had the gift vouchers and now, after spending fucking ages proving that I bought three tablets and them finally finding the other receipt despite the fact there was one receipt and two tablets, they have not only lost this receipt once again but also the reference number they gave me to prove that I had a third tablet they have managed to lose also!!

Here is the email from them followed by one I have sent in reply ...

Dear Mr Haswell, 

CC2*******0 

Thank you for your email dated the 6th May 2015, regarding the vouchers which you have been offered. 

Having checked the details that we hold for you regarding your tablets, it shows that you have received a depreciated credit for the two tablets that were purchased.  These have been processed as BACS payments for you on the 12th March 2015.  The amounts that have been offered would be a full and final settlement for the two items that we have received details for. 

I have taken on board your request for vouchers which you have been offered, but am unable to locate the details of the vouchers which you have been offered on our systems.  If you have any case reference numbers or the name of the colleague who has offered this, we will be able to look in to this further for you. 

Please accept my apologies for any inconvenience caused. 

Kind regards, 

Helen Wright 
The KNOWHOW™ Team 


REPLY ...


Dear Helen Wright

No, for the love of God. What are you people doing there?!

There were THREE tablets!

Please let us not start this up again, this all gets posted on my blog and there are over 210,000 readers I have and I can assure you that they can count to three even if YOU cannot!

You paid me for 2, ten out of ten for that and as I am a software engineer and have letters after my name I am quite offended that you first of all did not read my email properly and second of all think me a complete idiot for not being able to count to three when it is you that are unable to do that.

Your email now gets posted here ...

asaintcalledallnights.blogspot.com

Not only do you look like cheats to more and more people you also look quite incompetent too.

Incidentally my blog is on corruption and not only have I beaten far larger organisations than yours I have a court case against four of the biggest organisations in the land which has been one and I have to attend at the request of a three strong legal team and I assure you that when this gets published you can add a zero to the end of my reader count by the end of 2015.

Right now I have managed to dig out the reference number...something you have managed to lose YET AGAIN along with half of one receipt where I buy two of these tablets at the same time for a friend's two daughter's because they saw the one I BOUGHT on Visa. Instead of a year of using our first tablets, I was apprehensive as they are a rip off in terms of what you get for the money compared to a laptop anyway, and enjoying them I lost count of the number of times these were bought back to be exchanged for another one due to a fault. This exchanged one, in other words four out of four, was also bought back several times for repair. As was the one I bought the same day as that one and even mine came back twice.

Reference: CC 2579450

Oh now I see I already provided this which now renders this bizarre! A couple of weeks back I took the tablet into the store as requested by yourselves. The store guy phoned you up and I was offered gift vouchers. I took two into the store because whenever I bought the tablets back they played fast and loose with the serial numbers, because you could not turn them on to get them, by using whatever receipt they could find under my name.

I have been through this dozens of times now and it has already gone far beyond a joke when you manage to lose one receipt and then alter the prices I paid for the other two...on my blog I claim that your organisation is cheating VAT.

Now do I have your attention?!

So please explain now and without lying like the pathetic excuse that you mistakingly used a repair slip to show I only bought two and not three tablets previously, used by four or more different people in your office, and why ...

You only had details about two on different dates, despite two being on the exact same receipt?

Why four people insisted I only bought TWO tablets and not three?

Why the figures on the receipts I hold here are not even close to what I paid for the tablets?!

How you have now lost these details once again when the reference number provided is purely and solely created to prove that I bought three tablets as I sent you via attachment the receipt you CLAIMED did not exist?!

Yours

Martin Haswell BSc

THE PC WORLD IN MOTION

I had fee drag guided, decided to have a bit at PC World, after waking up from a sleep with a (vaccine grass she that was supposed to be 'banging'?!) headache.

I was never really comfortable with that twat from PC World who sang up all cocky and rude but was actually talking bollocks, lying about something he did not even know about (a keyboard) and not did he realise I recorded him and posted him talking shite up in here?!

This business with these tablets has been nothing short... no has long since gone way beyond a joke. 

That happened when I took the tablets back a second time. Two are going back again and one of those for the fourth time. The third one I picked up a year ago had been bsc CNN to PC World the times.

Never, EVER again would I ever touch an Android tablet. In fact it's our new off all tablets but I was in Sainsburys the other day and was shocked to see these Microsoft Windows tablets by a company called Linx and after first nearly passing out at the low cost of them I then was surprised at how nice they were too use?!

How utterly familiar everything was as I (clicked l) flicked ('flicked is not a word... not an American word apparently?!) from the Metro layout to the Desktop layout?

The smaller and cheaper of the two was £80, though they had none in stock, lol. The other one, I think they were 7 or 8 inch and 10 inch, was over the £100 mark. Cannot remember an exact price and have 129 and 169 in my head?

However I could find out nothing about the processor other than it is an Intel Atom and not even how many cores it has. On a tablet where you can have so many background apps running at once the more cores the better. It runs several things simultaneously and each core is s processor in itself. So crashing and freezing should be less likely than the old days with a single core.

But I know they come in total core design, the Intel Atom, Christ my head was throbbing with a terrible pain just then! Now where was I? Oh yeah I would need to know how many cores the Atoms have. The Tegra K1 chip by nVidia also sounds like a very cool cool indeed. Not shut to buy another Android tablet though, lol especially a nVidia Shield!

I digress.

I only intended to paste in an email I just sent to PC World in response to one they sent me.

I have decided I am going to hit the Ombudsman yet again over this because I'm stinky not standing for it any longer in retail!

This country is rotten to the core everywhere I look and d it's about time I stated to dig out the rotten cores!

The Email...

Dear Sirs

OK I will do this with the two tablets but you hqve to do this under warranty and THIS TIME do not,  I repeat DO NOT put crap parts inside these tablets!

This time bloody well fix them! I know your selling refurbished product's as new,...just don't insult me by denying it this will only infuriate me.

This situation with these these tablets is a fecking joke and I am fit to blow and I will walk in your store and start telling customers the crap you sell is both refurbished and faulty and d if you try to get security to lay a single Hassan BBS on me they will be hospitalized.

I hope I have made this absolutely clear?!

I will NEVER buy a single Android tablet ever again and will advise people not to touch anything with the Advent name on it. I will also tell others to never buy an Android tablet under any circumstances. In fact I never wanted nor liked tablets and thought they were way overpriced. I have in add I thought this one would help me with my blogs.

If your going to sell refurbished crap make sure it does not have a fecking American dictionary!

I am BSc Single Honours Applied Computing and owned computers since A Commodore VIC-20. Through to Commodore Amigas and then various PC's and while at Middlesex University was one of the testers for the first Wireless Access Protocol, or WAP. I also had the XDA phone.

This has the biggest piece or fecking crap and the worst computing experience by a country TEN MILES!

An Example...

I am also sick you (to) death with the way this tablet PC this (types) things out to because due e (to) done (some) bizarre trees (reason) sob it thinks that Kerr tears are words?! But 4th a capital 'O' is a weird (word) and s others 's'?!

When using swipe on the last Thursdays (example add that was meant to be the following), keyboard I am really fecking interested to know quite how Android and it's keyboards cab CNN change a weird you serious, zero oppressed, sweet yours, swiped on for one with a starting Kerr rest, staying letter, staying, staying, starting Lee wetter, letter at the off feet end of the last thoughts, let holidays, keyboard?!

Android is also complete crap now and their bloody Blogger App does not work and limits keywords which is bloody stupid! It also loses keywords/tags/labels too and I don't know why this is. But it's all Google at the Weber (end) our (of) the day!

Notes imagine, now imagine trying to type out posts on twelve different blogs using this Crees so ñ, crap?

I am going to be approaching the Advertising Standards Association and soccer handles Consumer Rights these days, yet another barrage of documentation, correspondence (four attempts at that last at word!)

This situation in the UK with American companies running the public services for money while selling the British public their crap returns that don't work or were dropped by idiots and returned to some blind twats who gained too notice cannot and WILL NOT continue beyond 2015.

Of all the countries that could have stealthily increased the UK's shores and tested it'd s people like shit who would have thought it would be the USA?

I for one am starting to see why America is hated so much and man by of my friends are seeing it.

What your moron representative failed to realise 6 months ago when he phoned me,  spouted absolute bullshit and lies (well other than recording him and publishing his bullshit on my blog) is that I had long since discovered that companies were seeking this shit over here and I had five faulty cameras in a row from Argos (oh only one Olympus and four Nikons!) and proved this in films and secret recordings, emails and screen shots.

Oh and one last lot time, less at, lass drug, last ft, lass dry, less at, less at, less at, less at, last little detail he failed to get out before he angered me and I started hitting hard with sarcasm regarding his level of intelligence which was incredibly low is the (tuna?) that t I also got taken to court for riding (refusing meant to be) to pay Fri (for meant to be) on one of three d items costing£400¡

I won! The cheeky bastards were so confident that they could not get into trouble they actually lied to me and s told me the court stuffs I had to pay?!

I cannot even list all of the lies, corruption and bullshit! Well did one I already did and is the blog that all my enemies failed to realise was extremely dangerous to them.

I strongly suggest you make a gesture towards the fecking about we have had. Whatever protection your head office thinks it has... trust me on this out has not... not from me.

I have exposed the entire NHS across six hospitals, 6 GP surgeries, the DWP, Atos, two Police Forces, four local councils, all ombudsman, Argos, Shop Direct, B&Q, HMRC, the government, and dozens of others.

So please don't think, act and talk to be like your some big name with the say so they someone in government to sell faulty items as new.

I DO KNOW what I am doing and I do know how to win! But you can go right ahead and think what you want add you will only first supply me with a ton of ammunition and then at the end of it all I will expose you for being corrupt and guilty of fraud on a grand scale.

I am the reason that many things are happening in the UK and have been for awhile... ever since I was asked by a member of parliament if they could use my data to attack Iain Duncan Smith in the House Of Commons.

I am laying my cards in the table here.

You have two choices, as your bloody arrogant and rude enough as a company to not even apologize or show any humility at all.

Choose...unwisely and I will first show that I warned you get to hundreds of thousands of visitors at the same time that I am kicking your companies arse and showing that in fact t you know very y little at all!

Well you teach be had your crap back several times now and they just keep going back?!

Oddly I have every computing magazine here that had reviews of this Tegra Note and I have even bought me MBA attached, nhs discovered, nhs discovered, magazines (feckme! ) with the new w shield.

Funny how not a single reviewer Meg things anything, tenderness, mentions anything about terrible teeth job, telescope, reliability problems, natural, batteries constraint, constantly failing, the screen failing and d the dictionary sit edged, forced, sources, sources, sourced from a planet other this an Earth!

I look forward to hearing from you, or rowing with an incompetent twat on the phone once after Finn. Once again.

Yours

Martin Haswell BSc

--
Sent from myMail app for Android

Friday, 02 January 2015, 00:42pm +00:00 from PC World Customer Services <customer.service@knowhow.com>:

The service available at Currys and PC World

Dear Martin,

Thank you for your email dated 25th December 2014.  Please accept my apologies for the delay in my response.

I'm sorry to learn of the continued problems you are encountering with your Tablets.  To resolve this issue we need you to take the items into your local store along with any previous documentation you have regarding repairs and purchase.  Our trained technicians can advise you on what action to take next regarding a repair or an exchange of the item if possible.

If you require further assistance, please contact Customer Services on 03445 61 0000.

Kind regards,

Roger Read
The KNOWHOW™ Team

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https://www.surveymonkey.com/s/KN0WH0W?c=25359

----- Original Message -----

Dear Sirs

I purchased three of the above named tablets just prior to Christmas 2013.

Within weeks two of them had to be exchanged. Within a couple of months two more had to have their batteries replaced. Within another couple of months another one needed a battery replaced.

To cut a long story short I have been through nine of these devices in less than a year.

Now as these are exclusive to you in the UK and I'm well aware they were manufactured by EVGA for nVidia under licence I should not have to explain just how embarrassing this fiasco should be to you. If you have any conscience at all that is and as its become clearly obvious to me in recent years that you are selling new goods that were mostly not new it should be clearly obvious that I am none too pleased with you or indeed the people that let you get away with this.

So you can imagine how I feel over the fact that as of very moment...

1 I have yet another device that has had a battery fail...

2 After my own has escaped the battery problem it is now refusing to charge and had an area of the touch screen which is faulty!

Now as both a software engineer and a hardware engineer educated to BSc Single Honours Degree I can tell you with absolute certainty that I have never been so shocked and disgusted in all my life with the quality of hardware I have purchased.

I can also tell you that it has not escaped my notice that supposed tech journalists have failed to mention at all the issues with this model tablet either here in the UK or just America. Nor has this issue been mentioned in the latest iteration of this tablet, the nVidia Shield?!

I can tell you also that not only can I rectify this issue but I have been doing exactly that for several years now and of late seem to find myself repeatedly dealing with you! You already sold me not only a used Corsair Vengeance K70 Keyboard but that had a large bend in the metal frame! A bend that could only have been caused by a drop from a very great height while outside its packaging.

Also I had a phone call from a member of your staff at your head office but also a rude and brain dead one too!

Now I strongly suggest when you reply you do not insult my intelligence.

I would like to know what you intend to do about the latest failures with these two tablets and your assurance that your not going to just replace the batteries with what are so obviously done sub standard shite as you did last time?

Yours

Martin Haswell BSc

--
Sent from myMail

A RIP OFF OF UNDERSTATEMENT BRITAIN

Right now then!

I am knackered! That was ... difficult and I am shuddering at the thought I still have a few posts in the series 'A SERIES OF PECULIAR EVENTS ..' to go!

I have to do another one on Ombudsman to make sure I have published at least 90% of that. Then there is The Police and there is one hell of a great deal wo that one too! Especially where recordings are concerned as just one recording alone broke into two unexpectedly and the entire thing was somewhere in the region of four or five hours!

The recording stopped a long way into it and I have no idea how much I missed but it really does not matter much! nevertheless I restarted the recording device telling the two detectives that I lost my Internet Connection and they completely failed to see what I was doing altogether?!

I remember thinking "feck! Its stopped and I have to get it started! I will make out I have to restart my Internet Connection and see if I get away with it! No, MAN! I am never going to get away with that! They are DETECTIVES! They are easily going to spot that I must be recording them?!"

I decided to go with my instinct that there were not ... smart enough to spot the deliberate mistake and it worked!

I think I later worked out that iut had recorded 3.5 hours I think, could have been 2.5 hours, before it stopped and was something like an hour after I started it up again that they left?!

You simply cannot make any of my shit up!! LMFAO!

Anyhoo I also have to write a 1,500 to 2,000 page write up, kind of sent an essay to the global ... brand, for each of the subjects in my post. Could have done it in a report typer format I guess and maybe if I had more time I could have done a far better job? I might have to anyway depending on what they say about what I sent them? If they like it 'as is' I will do the others in a similar way and just try to be mindful of the word count limit!

Yes so I think some of you might have picked up on my title as we here in Britain, even in the media, have refered to our own country as 'Rip-Off Britain'! I can also tell you that English people are at a loss to understand why anyuone foreign would want to come here?! We are forever shaking our heads as its been in the dumps for years, they just talk it up to others around the world, and gotten a lot worse.

In fact there is a deliberate attempt to give anyone coming here a mountain of gold and help to deliberately anger the white British people? I have spoken about this subject previously and several times and will not go into it here. Just trust me when I state that coming to the UK is not the smartest idea in the world and most white English people want to desert their own country!

Hmm now there was something else I was getting ready to type about and its gone?! Only momentarily I hope?!

Oooh yes of course, yes despite being told that the could not use the posts from here due to a Terms of Service issue I want to get at down the line at some point I contniued to do these posts!

Because for a while and speaking with an online friend who thinks similarly and has suffered similarly I thought that with the number of people coming on here monthly, both old and new, instead of you all trying to convince friends of what you have read on here I can simply lay it all out in a short series?! This way you only need single link or two to show others! Trust me I KNOW what that is like and its not funny, not funny at all and over too long a time iut becomes extremely demoralising!

I started this blog to help others and not compound their issues! LOL!

Now I just made it easier for you to achieve! For those that read this too early and thinking 'man! Where is the police stuff, man!' in stoned fear, do not worry ... they are all coming now!

Oh yes the title, yes well despite the sound bite of 'Rip-Off Britain' used heavily by the media I am afraid to say that this was in itself a grand scale understatement! Sorry to burst your bubbles on that one!

Oh and I have not fnished bursting bubbles just yet either!

Oh yes and if you have looked at any of the 'A Series Of Peculiar Events' posts and if you have been paying attention I did state many times they all had more than enough times and chgances to not only do the correct thing but to do their jobs properly!

I do not think there is a living breathing being with six brain cells or more that can argue otherwise and I have not finished showing the chances I have given them all just yet!

There are the Councils, Ombudsman, Police and one post with a whole assortment in there! Like HMRC errr ... yeah some others, lol! I am always losing track and thank God for computers as I would have been sunk a very long time ago!