Showing posts with label KNOWHOW. Show all posts
Showing posts with label KNOWHOW. Show all posts

Thursday, 26 June 2014

WHAT IN THE PC WORLD

Right now I am going to shock readers once again as I stumble across yet more major league illegalities and corruption and this time we leap from public services to privater companies once again!

Now we all remember what happened with the court case where I won? Without leaving the house!

I retrieved my Corsair Vengeance K70 Keyboard today from PC World and one the main reasons I went for it was that the professional keys were fixed atop a solid aluminium frame so it would not get damaged easily.

Umm except imagine my surprise when I am filming an unboxing when I suddenly pause in the video because the actual aluminium frame itself has a large dent in it that protrudes upwards around three millimetres showing on obvious gap where there should not be one?!

Yes you read that correctly! The professional aluminium keyboard I had delivered for collection at the local store is damaged out of the box. Which means it was also damaged ... OUT OF THE BOX!

When I post the video on YouTube, remember boys and girls this is a professional keyboard built to take knocks and for professionals that is damaged on the toughest part of the keyboard!!!

I really do kid you not and I will add the video into this post in a later edit today or tomorrow, I am sure it is no registering some key presses too?! Every now and then I look up and several letters are missing! Not one here and there where I curse myself for making a typo, but half of a whole word missing.

Not looked to see if their are any drivers I have to download yet! I have sent an email to PC World about this basically telling them that a refurbished and damaged £105 keyboard is not £105 and that they had better come up with a solution and quick.

Hmm I am now recalling the salesman saying something about not being able to return the item, which now reminds me of Argos having this policy with their cameras even though five out of fiove were refurbished and faulty!! Should have picked up on that one! But then I never thought it would happen again and not with something that is a professional item at the end of the day!

Other than that it looks fantastic though one of the key points for me was the textured game keys and I am not sure I would continue using them as they are a little weird with normal typing, as of right now. But you can change these. PLus the number 3 key is missing its '£' symbol as are the numbers 1 through 6 so you had better get used to remembering where the symbols are or switch those number keys back and forth a lot?! Hmm maybe I could just change the number keys back and leave the textured 'WASD' keys for directional movement in games? Yeah that might work?!

Anyway here is the email I sent to PC World ... and you had better prepare yourself, despite warning them, for yet another idiotic and pathetic along with patronizing email saying very stupid things?! As this is generally how it turns out?!

Hmm do you think that they keep back the good stuff and the really real stuff for those of a higher order in the hierarchy of British Society? Like DOCTORS?!

LMAO!!!

EMAIL TO PC WORLD ...

Dear Wendy Doyle

Umm I have a problem!

I picked up the keyboard from my local PC World store in Enfield and I got home with it and filmed myself unboxing the keyboard for my blog and youtube account. Accounts that have amassed over 130,000 people in 18 months and rising. I cover a great many areas of science as well as computing and indeed the letters after my name at the foot of this email are for Applied Computing.

Now imagine my reaction and how it looks on film when I realise that the keyboard I have picked up is a damaged one and likely refurbished,m albeit extremely badly.

Now before you go into a knee jerk reaction giving me a whole list of reasons of how and why your company would not do this ... STOP! JUST DON'T!!

One of my blogs is on corruption and the sole reason I have been using your store/company is that I have had this from elsewhere and quite unfortunately for these companies they had no idea I had a very popular blog on the subject! If you check your records you will see that I bought a Sony Cybershot Bridge Camera from you and this was fter giving up on Argos who supplied me with five cameras in a row that were all refurbished and faulty!

In fact when you point out the fact that this action is illegal they all had a laid back attitude about it, as did a number of public services I investigated for corruption. Let me tell you this did not end well for them! I refused to pay for one item, was eventually taken to court and they lost and the court refused to force me to pay them a single penny!

That company was Shop Direct owner of Littlewoods, Very and Isme Catalogues and the whole thing was covered on my blog! As was Argos and B&Q!

This left you and Amazon as the only electrical stores left I could buy things from in the hope that they were not damaged or refurbished and it is very easy to spot when the stock and sourcing is a little ... off, shall we say. In fact it is all done so incompetently I am at a loss to understand how this was not spotted beforehand!

So back to this Corsair Vengeance K70 Keyboard! The keyboard was chosen due to the interchangeable textured keys, the cherry MX switches and the aluminium frame, the latter not to be found on any other keyboards outside of Corsairs. Each cheery MX switch sits atop the aluminium frame in a recess and along the top and bottome edges are a rasied aluminium area. To the right side of the raised edge sits the custoomising keys, the windows key of switych and towards the right most edge a scroll wheel. The top most edge of the recess has a lip that protrudes around 2 millimetres. It is the exact point whereby this keyboard has been dropped, ERGO WHILE OUTSIDE OF ITS PACKAGING, and the solid aluminium edge had a curved dent that protrudes upwards!! Right against the right top edge scroll wheel and this is aluiminium we are talking about here and this is raised by three millimetres at least with a clear to see gap!!

Now I do not think I need explain any further of the various laws that have been broken and do not rest on the fact that everyone is at is OK, as I believe my readers, which will include over half the populace in eighteen months time, will agree with you. I need no question mark on the rear end of that last sentence.

Also my readers know something else about me, that I am a disabled guy with a condition that causes some quite horrid effects on me and many areas of pain along wiuth loss of sleep, so I get angry and cranky very easily at times.

Now I am going to state that I am not happy at all with this situation and cannot explain just how frustrated I am about this as its just another thing in a long line of things and even the bloody case to my computer build has a dent on the rear.

Ninety percent of electrical items I have bought in the UK in the last 5 years have been faulty and refurbished and this is published with evidence on both my Google Blog and YouTube.

A damaged £105 keyboard is not worth £105!

Now what say you to your suggestions on how to remedy this?!

Yours

Martin Haswell BSc

Saturday, 22 February 2014

HAVE A BREAK, HAVE A KITKAT

EDIT: I just noticed that yet again a number of posts have not bloody POSTED and added to this my keywords have all gone missing too!! Google at its most incompetent best or a didgy tablet PC?! NO DIFFERENCES OCCURED AS THE THE PROBLEMS I HAVE LISTED.

Well this is strange.

I have contacted everyone there is to contact over these Tegra Note Tablet PCs. Still waiting for some replies as in all honesty I will have to change it for another tablet which I wish I did not have to do.

Oddly I managed to pick the second one up from PC World today and they did have to fix it stating DC replaced on paperwork. Told the chap I have now had four of them and a 100% failure rate. He asked me if the others were the same and I told him that three are but that mine seems to have memory issues.
After I received the device I placed it back in the box and went and had a look at what other tablets were on offer. I told him that I cannot keep having these things happen. He shook his head and agreed with me. He asked if I had the other two and I told him I only had mine but that I need to get all my files of it before I hand it in so will have to come back.

Looking at what they had to offer though I'd the same bloody story, due to the greedy reasoning behind not putting an SD Card slot in the devices the choices were limited!

There were some nice Toshiba tablets though with one at 8 inch and another at 10 inch and at least one was a Tegra 4. They seem to have a nice aluminium casing but have since read that it is plastic, though hoping this is wrong!

I also looked at some Windows tablets but I just cannot bring myself to consider one. Though if it turns out that I can get the usual windows programs to run on it and not restricted to what they want you to use on it I may consider one.

However I did see something, well two things that were ideal but bigger and far too expensive for what you get. Both were laptops but one was made by Sony and has this clever feature where the screen flips over and it becomes a tablet?!

However where this was different to ones I refused to consider is this was brilliantly don't and very stylish!! Looked like a brushed aluminium Ultrabook and when the screen flipped over to laptop mode the rear side of the bottom of the screen suddenly pulled away from me and attached itself to the hinge?! It was magnetised and half of the back of the screen was in fact the hinge?!

It was very clever and was very, very cool. But it was also a cool £999.99 too as was the HP Spectre. The former screen diameter was 14 inch white the directs was 13.3 inch. So a wee bit bigger than my 7 inch tablet!! Won't be during in my new KATA bag!

Therein lies another problem! I IFT this Kata Sling Bag because this tablet pc simply would not fit in my Lowepro sling! I thought how bloody typical it would be that whatever I get does not fit?!

Still the Toshibas were 8 inch and that will probably be OK but the other is 10 inch and that will be a step to far!

The thing is the primary use of the tablet is to be able to type out documents and posts when I am in places where there will not be a power socket in sight. There would likely be times I would use it for photos and video but rarely as I will use the Sony Cybershot Bridge camera for that, unless I am out of power? But then I have a new backup up battery pack that can store enough to charge everything I carry with me! To give you an idea my current crappy phone is 1850 mah and the back up battery pack is 12,000mah!!

I also have a foldable solar panel pack though Amazon sent me an email to say that it had been left with a neighbour! Only the number they gave me had no one living their under that name and no bloody parcel!!
Oops, so in theory I have a foldable solar panel?! Which should also reduce me electricity bill further still?!
Then there is the fact my phone very seriously needs replacing?! The Moto G is the obvious choice and great value but the price keeps jumping all over the place?! Also it has no SD Card slot!! Again!! Moto X to expensive at over double the price but dies cone in 32 GB but not waterproof like the Moto G!
Arrrgg!!!! I'm sure they all do this to drive you body insane?!

Would you could get away with is possibly a Moto G 16GB and Nexus 7 32GB and a portable wireless hard drive?! Provided you could get a couple days juice out of all three at least then you have something.
But then your buying, charging and having to carry a third device because the greedy board members think themselves clever by holding out on an sd card skit thinking you WILL NEED, OR BE FORCED, to upgrade your phone.

Of course us lower life forms are far too stupid to see what they are up to and then hold off as long as we can before being forced to, say like by using a phone that has been faulty fur two years and a smashed screen fur the past couple months because he wants to give the greedy fecks as little as he can and make them wait as long as he can?!

Lmao!

Anyway, I digress.

I got home, tried to find number 51 only to find there is no Sarah and no parcel for me, I was also in pain from the past couple of days so thought I would have a lie down and rest my legs and feet? Really was rough being it and about today and just showed that I did very little for two days helping someone very close to my home and I am fecked!!

Then while laying on the bed I saw a message flash up with the capital letters OTA and realised it looked like an update?!

I checked and sure enough the fourth update is ready for this device and it is at long last... KITKAT 4.4.2!!
It has been downloading the whole time I have been writing this while I wait for someone to knock at my door with my parcel and it is now 97% done!

So I will sign off and pray the niggles with this thing are finally gone?!

Thursday, 20 February 2014

BLASTING THE IDIOT

I have just blasted the idiotic Know How team at OC World!

I have sent them two very simple emails about changing this tablet PC for another and that I have had for sperate ones and everyone faulty?!

Also remember it's their brand.

I have had two email replies and yet not only do they NOT remark at all about swapping the tablet for a DIFFERENT ONE, they also cannot read not cannot count?!

Already being insulted with the above meaning they did not read the email in full they then ask me to bring in THE faulty tablet?! Four tablets one been changed, one they just fixed, all four of them faulty so that means I have to take TWO TABLETS to their store!! Not one!!

I ask, as it is THEIR BRAND, what the issue is with these tablets, as after all I have had for and ask for have failed!! Ergo there IS AN ISSUE!!

They answer by telling me they cannot tell me by email what is wing with mine?!

I point out very rudely, as I have already been to the store times over these devices and now have to go at least TWO more times yet, that they are the bloody idiots and do not talk to me as if you assume I am because it is bloody obvious they have not bothered to read any of my emails at all, just hitting reply and spouting utter garbage!

I really get annoyed when I have now sent off six emails and one letter and only should need to send off one bloody email! I also should have only been to their store three times at the very MOST, but that will now 6 times at least!!

KNOW HOW? KNOW NOTHING, more like?!

Lol!

EMAIL...

Dear Mr Haswell

Thank you for your email regarding your Advent tablets.

I am sorry to hear about the issues you have been having.

Should the item have a fault then please can you take it into store for a repair to be arranged.

Alternatively you can contact us on 0844 561 1234 (open 24/7) to troubleshoot the issues over the phone and book a repair if needed.

We would not be able to determine the cause of the issues without either troubleshooting the issue over the phone or by performing a repair at our repair centre.

Kind regards,

Michael
KnowHow Technical
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Dear Sirs

Will first off that is odd as I do not recall asking you for a diagnosis as this would be STUPID! Please read the emails in full and note that the letters after my name refer to the fact I studied computing at university!
I MAY have requested what the issue with these devices are as, if I have to join the dots for you YET AGAIN, I have had FOUR DEVICES and they stew ALL FAULTY!!

Note would you prefer that I give you some lessons in the laws of averages too to explain how the fact that 100% of FOUR devices means that there IS an issue and the fact that the Advent name is YOUR?!

Please do not talk to me like I am an idiot and get your bloody facts correct you Muppet!!

I also stated that I want a different tablet for mine and not interested in what you bloody think about it's fault add if I want a different product I won't give a bloody monkeys, WILL I?!

Of your going to talk like bloody idiots please be aware that all this get published on a blog and I have attached 100,000 people this far and gain a couple of thousand each week now!!

Martin Haswell BSc
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