FEELINGS OF FAILURES

Those that have come here since breaking my Twitter silence are probably unaware of a lot of things that do and have gone one.

If you thought that post was one hell of a horror story is does not contain it all and nore do I go into detail about the pain and suffering.

There are dozens of people involved in the story and around half a dozen each that could command a series of books in their own. Well .. at least one a piece. One will need more than one book just to themselves. None of these names involves my daughter or eve myself. Hence why a news media agent talked of TV, magazine and a book series. Nothing of the things he promised came to light and this was back in January.

Within six weeks our issues were going to be over. Later in the year we was having these series done on her story. But here we are a few weeks from September and not a single peep has been heard from the Joe the media agent or Take A Break's Julie Sidwell.

Today I did something I do not normally do and suddenly I was experiencing intense pain and as I wandered back to my regular park bench the phone rang.

It was my daughter who had called me earlier just prior to attending an appointment for her cancer. Her mother had agreed to look after the four children and once again the useless, evil and conniving mother had gone absent. Two operations had already been missed because of this behaviour and due to trying to incite violence I am sure she is hoping or trying to cause the death of my daughter. Like I said .. many books could be written just on one person alone.

I the end my daughter was forced to go around to her home but she did not answer the door. In desperation my daughter climbed through a window only to find her mother's partner. He did not even realise that his partner was not only not in the house but had her phone switched off. I am not lucky enough that the Police had finally figured out what she had done and she was on the run?

He agreed to look after the children and it was not until my daughter was at the hospital she suddenly wondered if she was having an operation or not?! A missing grandmother would cause a serious issue of this had turned out to be the case. It will when the operation comes around I assure you!

My daughter had to remain for something else and they asked her about her Trigeminal Neuralgia and seemed concerned at how bad and frequent it had become. They was also surprised that she had just been fobbed off with pills.

Then my daughter started sobbing and this occurring I have lost count of happening, just in the last six months alone.

“I don't know what I am going to do?!” she said as she cried.

From the way the Doctors were talking she thinks now that they know something and that something is going to happen to her.

I cannot explain the feelings of darkness at moments like this and the sheer feeling of being a failure as a father because time after time and year after year and for over twenty years the public services have failed. Failed then failed and then failed. To make matters worse it is not just the failig but these servants of the people and full of care for woman and children actually kick you in the nether regions while they are failing you.

I have lost count of the number of times I have had to listen to how she would be better off dead.

I do not care what anyone else says because they would be clearly naïve and/or incompetent to think that the public services do to act like this or treat people like this. Annoying as a search on YouTube alone would bring up hundreds of videos of people going through hell. Just not as many hells as the two of us have been through.

This is what makes it all the more strange as my daughter should get a massive amount of interest over the sheer number of heartbreak and the huge number of failures by so many involved.

Sometime I think this is why they either stay well away from us or promise us the Earth only to vanish at the eleventh hour.

All the time hoping for something to occur that would tell us that our suffering mentally and out physical pains would soon come to an end.

Maybe others think this is just too much and the men in black might come knocking at the door? I just do not know but it has been hard.

I had hoped that commenting in places on YouTube as I have now done for like a month and the last ten days plus of Tweeting on Twitter might get me some attention and I can put someone in contact with my daughter?

Maybe I have just not reached enough people yet?

I use my frustration and anger on all that I blame for this mooching around the Twitter streams all day and when I see someone who is acting and talking completely selfish over something hat is fuck all I am in there.

Oddly I could rip so many people new ones and throw around all kinds of insults and names but I refrain from doing that. Though I have plenty of reason to do so.

Rant-rant-rant self-self-self and I chime in, have a disagreement, get called a liar time after time and then throw in my link to my daughter's story. It either then gets fuck all comments, after screming about burkas or offense to others, or it gets talked down. One eve accused me of getting the story out of a story in a magazine. No, I replied, our story appeared in a fucking magazine but only around 0.5% of it!

Cancer sufferer, domestic abuse victim and repeated victim of child abuse with the most evil mother you could ever dream of as well as being sexually abused by your step-father aged 12. That is only the very worst of it and there are things I have not posted about for years that would very literally blow anyone away. Not mention it on blogs for several years. Certainly not mentioned it on Twitter because we was ignored so much I wondered if that element of the story was keeping people away?

So I am going to be in one of those dark places for a couple of weeks not and where I am also going to lose a load of belongings too. Past caring about those but I guarantee a load of crap I am going to have to sort out with the storage company as well as my bank. Yeah I really want to be doing that.

Help organisations have acted the same .. go to someone else, start talking like they are going to help and then tell you to go to someone else or say they are going to help, ask yo for your phone number when you have already provided it. Then they simply do not call you ever let alone when they say they are going to.

What can you do?

Hoping my ad revenue will be unfrozen but does not occur. Scrambled to get my photos onto sites like Alamy, Photofolio and Deviant Art hoping that someone would start buying them and I could build upon it.

Was supposed to do weekly series of YouTube videos but then they started messing around moving the goalposts on that too, screwing a load of people over. For political reasons is what everyone says.

I do have a habit of trying several things simultaneously because so many things have failed in the past.

Fantastic country I was born into that has just got better and better over my nearly fifty years.

God help my grandchildren!

I was called a modern day Robin Hood? Not doing very well at that job, am I?

Annnd I have just bee told that the broadband Internet in the building, which has been off for five or six days, is not coming back on for another nine?!

Nine .. fucking days? Has anyone even heard of anything like that? Mobile data been playing up, Wifi in park has issues.

The person who has the account with Virgin Media is going into meltdown and was as I left the house. Told the guy on the phone that in all my years I have never heard anything like it, Even from Virgin Media and I need to check to see if anyone else has issues in the area?

TEN

What follows is something I scribbled out in one of my many notebooks, paper based ones, a couple days back. I have done this a great deal lately.

Also I have regained an old Internet connection, due to the crap I have gone through with Virgin Media. I will add and will post up today details of the Virgin Media fiasco with their god awful complaint reply as well as yet another figure for the bill that is different to the other four … err or was it five? No it was four as it went from … ooh wait a minute … £40 to £124 twice then £140 once and then £93 twice and now it is £123 … err or £122. I think?! Anyway the point it it is (counting) four, now five out of seven bills for the same bill date.

Do not forget the three different bill dates of the 3^rd, 9^th and 12^th September!

Yeah, who is going to set up a direct debit for a company like that?! No one with any common sense, that is for sure! In fact it is my belief that they should not be ALLOWED to set up direct debits when they have no obvious clue as to how much or when it should be paid! Bad enough if just one or the other but … BOTH?!

As I said I will get to that briefly in a following post.

This will be followed by another post on a later date that will, or should, be taken as a positive/conclusive sign to all that has gone before.

So yeah, due to the fiasco my Internet has been on and off, umm worse than it was under Virgin Media anyway. Now it is on … sort of, but this is only a temporary measure before I get a strong and solid landline again from a company that seems to know what they are doing? According to one member of my family that is not BT either, which was one of my early choices. Main choice at one stage.

Also I will add that someone I spoke to yesterday that was a previous customer of Virgin Media suddenly said something in our conversation about them … “I TOLD you not to go with them, DIDN'T I?!” I could only reply “YES, you did and I should have taken your advice”

See? I do have and admit to my mistakes. Lol.

However what with me being only one of three computer experts I know, with one other not seen for many years unfortunately and now retired and the other nearby I simply kept forgetting about and lost his contact details when I did, FIBROFOG. So really out of the regular people I am the only computer specialist. Anyone that knows their IT would know that most of the time you simply cannot go by people's descriptions of computer and Internet problems.

Added to this was my belief that any IT and Internet provider simply could not exist being as bad as was described. Even if it was described like this by many! Though in my defence I do know two others that are still with Virgin Media and they have not had difficulties this bad. One is a family member and one a local friend. I have not been contacted by either one regarding any connection problems but this does not mean to say that there weren't any.

Also I would not be told about billing discrepancies either.

Speaking of IT I have the time to do this because I am waiting for the delivery, via Amazon, of a computer motherboard as I am rebuilding a friend's computer. This is likely to turn up between 1pm and 3pm so I am going to lose a day more or less. Except that I am not.

You see I have to now prepare for something I have been waiting for for the best part of five months, though could be six.

It is that I have alluded to for so very long a time now.

Yes the main one everyone is waiting for, or at least the majority that have been aware it is coming and admittedly it might have seemed of late that it will not arrive at all?

That was really never on the cards. It could get delays after delays but it was in a position and being handled by the Supreme Court whereby it case being buried would not be able to be explained away.

Now of course I was suspect of the news industry for a long time and also led them into traps to make them look guilty of certain things. Even so and even if I have been bang on the money, as my correspondence with them made it look, this would still take some ignoring. Self destructive to everyone within the industry, you might say?

So here is the little post I typed out the other day while waiting to see my GP regarding a Systolic Blood Pressure reading of 188 and a Diastolic reading of over 110. Oh and with the flu. I also just realised I had intended to have a conversation about my back pain! DAMN IT!!

Oh and I also got to mention the finality of my ongoing situation which he has known about since I registered with him. He simply went wide eyed and said “REALLY?!” to which I nodded and he said “Well that is fantastic news!”

No, this is something I am still holding back on but which I have been alluding to right here and is also the reason for the blog post title above this post.

Are we getting there yet?

In between typing posts and documents I will be laying siege to my house and putting things into little boxes and storing them right out of the way. Everything across the entire house leaving only a couple of big items to be dealt with later in the week or next weekend. In preparation for a date in the NOT so distant future.

THE WRITTEN POST …

OOPS!

I mislaid one of my pens! My Parker Premium Rollerball and hopping I have not lost the damn thing! (I didn't).

It might be seen as expensive for a pen by some but it is effortless to use for prolonged periods which is something I have difficulty with.

The title I have come up with for this post might seem mysterious but then it is intended to be so.

Right now I am in the waiting room of my GP's surgery and was not expecting to be here at all or indeed see him again for a few months after recent events. This will, however, be the last time I see him in person for at least 7 weeks.

I wonder at this point whether the title of this post will be sinking in to many of the blog posts readers?

The countdown is not only final now but is well into its length and it started out with the number of 21. A numbered period I had not foreseen but am most thankful for.

I should also like to point out that along with the odd recent events of being first recognised by someone I had never met before, for the second time I might add, but also hearing our law firm went bust the same day, some legal papers posted to me have gone missing.

This is the first time in 8.5 years that normal post has gone missing!

I was asked by the sender today if I had received them yet and I told them “No but I am now wondering if they were … intercepted?” and they replied that they had wondered the exact same thing.

I am currently waiting for my GP due to my ever fluctuating blood pressure and a reading of 188 for Systolic blood pressure after only taking readings for two days. The diastolic was around 111 too.

The sender of the letters also stated it was not the first time this had happened and I forgot to ask them to what others they were referring to.

Also you would note, or rather should note, that within the posts of this blog and a long, long time ago I contacted the Local Government Ombudsman. Oddly they were recently mentioned in the news, how curious is that? I cannot recall a time the LGO were mentioned in the news and I only discovered their existence a few years back.

Two letters and a signed form was sent to them twice, regarding that now handled by the Supreme Court, which they claimed failed to arrive twice. The odds on this are astronomical and in other words foul play simply had to be a factor.

As with all other ombudsman they initially made a lot of noise but then did fuck all, followed by the two posts that failed to arrive. They spoke to me on the phone and made a lot of noise and this will be asy to pinpoint and date as I was at a funeral. In fact I have told about my great grandfather being a test pilot for RAF and AVRO and that he died testing the Avro Manchester to which after his death they added two engines and it became the Avro Lancaster? Yeah I was looking for his grave at the time of the conversation and was in Fleet in Dorset.

Now here is yet another prime example of one of my traps, or more accurately one of my ever complex and intricate plans to expose organisations for what they are.

Hence why I find it odd that they are named in the news recently.

However in just several weeks time many will be asking where in the hell they have been for the last 4 years or more. You may well ask, what does he mean 'four years'? Well four years is the length of time this court case has lasted and the prime candidate of the four for corruption, lies and horrific details that will shock the nation? Well a local council of course!

This is the same local council I contacted them about.

There are another three alongside them and one of these I not only contacted many times regarding all this but I also contacted THEIR ombudsman too!! The IPCC!

The nation will be asking where they have been during the last four years too!

The worst part of it for both these ombudsman and their respective public services will be that with all their size, money and legal teams one guy with nothing came along and ran ever decreasing circles around them!

The gravity of this not hitting home? Will, it should be but let me put this in another way …

In the last 5 years or more how much of the taxes have gone into running each of these organisations? How much did it cost me to beat every single one of them?

And so … VALUE FOR MONEY?!

Lol.

Back to the blood pressure and I purchased as blood pressure monitor because I was asked to and not because of my high blood pressure readings, because I was taken off blood pressure pills Ramipril and Amlodopine, but because my blood pressure was dropping via Postural Hypertension … hmm should that not be Postural Hypotension?

I often collapse upon rising from a crouched position and something from a seated position and have done this for twenty years. But lately it became a lot worse, since losing the use of a car to begin with and then after starting the blood pressure pills. In fact this is why I was taken off them after being told I would be on them for life.

I think I stated recently that my GP took my blood pressure after asking me to stand up? In so doing he was surprised at how much my blood pressure dropped. I pointed out that I did not feel a damn thing so what must the drop be like when I get dizzy, nausea or the blacking out completely?!

He then asked me to buy a blood pressure monitor. Which I did and received, finally, on Sunday 20^th September 2015.

The following Tuesday night I was sitting on the sofa in a friend's house and had put a 32 inch Samsung TV onto their kitchen wall ten minutes earlier. The bracket was already there and the process was simple, just a bit of faffing about getting the TV level. My friend reminded me ten minutes after sitting down that I had wanted to take my blood pressure readings after fitting the TV to the wall and had forgotten. So I did it right their and then and the two of them watched as I looked concerned that instead of the pressure reading around 200 before dropping back on the display it reached something like 260 and I though “hmm … I think this is going to be bloody high?!” before it fell back to the reading of 188. The normal reading, well for Caucasians as it differs from race to race, is around 115 to 120.

DURING AND AFTER THE APPOINTMENT

My GP seems to have forgotten that the BP Monitor was purchased for the law blood pressure reading and he also put me back on Ramipril. Oops! The drug that was causing me to blackout completely just before I do a lot of travelling?!

Well I had just better be careful. Might be better than to have way higher blood pressure than that reading of 180? After all nothing that has happened to me in the last few years will compare in stress levels and energy to what I am about to do for the next couple of months.

I certainly hope I do not find out that all this fucking about is all bout money and an expensive pill that could have remedied the situation? The NHS have enough trouble coming their way already!

Now then, about this damned house?!

Oh crap! No, excellent … the motherboard has turned up earlier than expected! This means I can go out and hand in my prescriptions as well as pick up the CPU cleaner and thermal paste I forgot all about!

Ooh yeah and I have to buy some little fine mist water spray bottles too!

OK so maybe the house might get done tomorrow now?!

But, no! I intend to do do effing something with the house today!! Lol!

I might delay this posting of this because I did not consider business working days in the numbers I was given. Mind you, you think the judge or solicitor would have stated 'working days'?

Well I will know the answer to that one by the end of the next week as a meeting is taking place with the solicitor. Not me, you understand, my 'partner in crime'. Though I am expecting to hear that they want to meet me during this meeting along with talk of the tabloid or TV News Press?

Hmm if it did turn out to be working days and did also need five days to 'clear' then we could be looking at five weeks?! Damn it!! Lol. Well, four more weeks which would take us up to the 28^th October … ish.

Still … there is nothing to say it will not happen sooner … much sooner though I correctly predicted that there would be nothing in the couple of days or first full week, last week, and first half of next week. Well OK it could happen within three days of this post, theoretically, but I am willing to wager it will not.

Oh and yes we know what it is, just in case anyone was wondering. But I will divulge this at a later date due to being a tiny bit superstitious, lol.

Well think about it? We would have had to have been told to have been given the deadline to this all being received. Or rather they have been given the deadline?

What matters right now is that I do have a bit of time to get things in order and prepared. Maybe longer than I thought? Maybe not?

The important thing is that you do not have to wait in suspense for much longer and there are no more extensions to the previous predicted dates.

This is most definitely it.

I, however, well still be inordinately bored and twiddling my thumbs for a bit longer but at least I know now that this is the very last period of time that I am forced to do this!

Oh and I have had the flu too.

Anyone would think you need the patience of a saint?!

MAGNIFIED LIBERTIES

Well I am not going to say much here other than ...

Remember I was told by Virgin Media I owed

1st) Nothing and next bill 3rd August

2nd) Owe £30.13 and next bill on 9th August

3rd) Owe anopther £15.00 (24 hours later) next bill due on 12th August and would be £70 and I then paid over so that the next bill would be £40?

Forgetting the awful broadband I have had in 3 months and the fact that Virgin Media have sold my Virgin Media landline number off to a number of companies ....

Take a look at the figure they have just emailed me ...

Anyone care to hazard a guess at where the extra £50 has come from?

Or that they will then add another £10 late fee to make it £60?!

With the £30 I already paid that makes my basic package broadband and phone bill £90 per month!!

Well they can fuck off, you can imagine how I will respond now to the response of my letter of complaint? Harshly!

GET LARGE, GET INCOMPETENT

I have some issues right at this very moment.

Except I have no idea what they are!

What I can tell you if what happened with one and that there are ... recordings!

Yes after a long pause the old faithful of my bag of tricks makes a return.

I woke up to discover my Internet was down. I thought 'here we go again' because only a month ago I was overdue on a payment I had no idea about and no bill.

This will be a short version before I publish the full written version along with the recordings. But ...

I went to their store in Enfield Town and was told I owed no money, the next payment if due the 3rd August and the Internet was locked due to a security issue.

Back at home I call them and someone tells me out is due to an outstanding bill but there is also a security issue. If I pay the bill I get the Internet back in twenty four hours. I pay the bill.

I then get told that someone had tried to hack my account! I'm told they have to put me through their Fraud Department.

After 15 minutes or so of trying to sort this out and some long, long pauses I get cut off. Other person cleared, bullshit.

I then try again and get through to technical...asked security questions twice ... again! Moaned at being aged this as I need to be out through to Fraud, who will no doubt ask me a third time, and this was talking forever. Put me through ... got cut off ... again.

Phoned technical again ... different person, also not good with English, go through the while routine yet again. Hey cut off.

Phone someone else, very cut off. Phone billing instead to get someone who speaks English. Go through it all once again now mir than thirty minutes trying to sort this out ... she makes sure she gets then on phone first before putting me through. First few minutes she had trouble then said it's working now. Then tells me she is getting a message saying they closed 8 minutes earlier!

One thirty minute walk to the store, back home five phone calls over NIR than thirty minutes, cut off several times, answer the same security questions 8 or 10 times and then told that!

I also find out that I was lied to. It now turned out that the payment I made would not have my Internet switched back on?! So I've paid them for a service I'm no longer getting and have to call them tomorrow?!

I think not!

I then get stern, explain this problem is not my problem out fault. That they need to ring me and that they note have twenty four hours or they can stick their shit service where the sun don't shine!

I have, after all, only had this a few months.

Three or four and with both their landline, broadband and the fucking mobile phone I've paid out over £200 and yet spent most of the time without credit on mobile.

I've had the Internet deliberately locked twice. Not been sent most of the bills.

Was not told the first installation fee was only half of it.

Not told that the monthly fee didn't include tax.

Told I would get Internet back paying bill then told I would not. I didn't get this service for the phone. Was only interested in broadband landline! But punished and had broadband cut because of late payments.

I've had companies phone me when I'm ex directory and only my daughter had the phone number. Had twenty times as many cold call phone calls as I've had calls from my daughter. That means Virgin Media is handing out my ex-directory phone number!

Brilliant service!

Quite obviously the to brass on large companies as it as a privilege for us mere mortals to be signed up with their companies?

Late payment fees of £10 a time when they don't send you bills out?! Are you fucking kidding me?! I wonder if Which? Magazine knows about this? Ooh I'll send them an email! Lol!

Now they want me sitting around my house with my thumb up my arse while trying to get through their shite systems that lie before talking to idiots, asked same questions as there robots to get the service back I'm fucking paying them for they promised faithfully only a month ago they would not cut off?!

Yes of course I'm going to do that!

I also turned down an offer to go to the cinema in the morning so I could waste my time getting to their useless store!

I also have several videos and a dozen or so photos to upload to YouTube and blogs! So costing me money, well technically, too!

Obvious them making ... ooh, no bills/£10 late fee, conning money out of customers is the only priority in their eyes?!

Customers are way, way away from even being on the bottom rung of the ladder for importance.

Also and once again for the umpteenth time it's OK behaving like this, treating people like shit and conning people because they only have to say sorry?!

'Sorry' and 'We can learn from out mistakes' should have a law brought in where whoever states this in the media goes to prison. For a year!

Why? Because they do bad and even irreparable damage because they can always state one of those two lines to the media when caught out and the fucking media 'buys it' or completely misses the most important factors in all this.

No question about that.

Yet time after time they are allowed to get away with it with no penalties that could come close to being a threat and therefore punishment. Nice.

Now I think it's time to contact the NHS and the PHSO again ranting like a demented thing and pointing out their deliberate mistake in stating they needed to me.

Something wrong with their phones? They were given my contact details including my mobile number! Ooh...maybe...they are with... Virgin Media?! Lmao!

We are now in the latter half of July. It really is not a good time to be on my bad side and in my focus!

But, hey? They are big and powerful companies. What could I possibly do to them?!

At least... that is the mistake they are making! A mistake made by no less than 8 other organisations have made that have, and about to, backfire on them in the most catastrophic way.

Did I say '8'? Sorry...thinking of the four that did this previously and the four sinking with their ships right now.

The aftermath will have a fallout that will encompass a great many others over a 6 month period or more.

Or...in other words...a period of six to twelve months that will affect more organisations than the last three years combined!

The last three years means 8 organisations. So more than 8, probably a lot more, will feel the heat in the first six months after the end of August.

I'm guessing it's 'August' based on what a legal team stated. Could be a little later. Could be a little earlier.

That reminds me! A long since previous naysayer listened as I explained the immediate after effects of the imminent storm. As I explained that 'if' things happen as both I and the solicitors predicted then these things will happen.

The response? "Oh, of course!"

Like always with me it's never about just the one thing, just the one set of facts or just the one battle.

Multi-faceted. Remember? Lol?

Or as I like to and sometimes refer to them as ...

DOMINOES!

LMAO!

If you want to defeat one attacker you run him to ground. Wang to take on the lot and you have a difficult war on your hands.

It has, or should I say 'must', appear like this at times on here?

Well out kind of 'was'. I did indeed do that. But I was actually hacking away at the foundations of a huge tower block that housed them all. Those way above ground were fending off my periodic salvo onslaughts.

All of them oblivious to the fact I was chipping away at the very legs that the building was supported by.

Those ... 'legs' have been buckling under for weeks now and are closer to giving way than they are to beginning to buckle.

When this ... err metaphorically speaking, building goes it's going to slowly bring down all those above it after the base had been destroyed.

In a kind of slow motion effect.

That's been the plan anyway. The first ones above the foundations would be those that have had the most recent focus on here. Like one I'm posting about when the building crumbles and then working it's easy back to posts or more accurately subjects further back in time.

See?

Well that's been the plan all along, just like this legal case and the damages figure have been knocking around in the noggin for 6 years with one aspect of out and 20 years for the other.

Twenty years ... and according to what had been estimated by those in the know, no longer than five weeks remain.

THE INEXPERIENCED VIRGIN

Noo ... not that type of virgin, lol.

It seems Virgin Media have struck again.

I knew my very first bill must have been due so intended to phone them today to pay it, as if you recall I cannot access my Virgin Media account online as I seem to have the wrong password and then it tells me there is no one with my email address on their records when I click forgot password!

Also I attempted to create the account again but then it tells me that there is someone with my email who already has an account?!

In twenty years this has never happened to me before ... ever.

I then went to check an email they sent me about when the bill was due and found the email in my billing folder, only when I opened it up it turned out to be the first bill?! Quite how that happened I do not know and was scratching my head over it.

Only when I looked at the amount what was first I expected to be £28.99 which I later found out would be around £32 actually ended up at £88 something?!

Now before you wonder ... I do not have any TV package at all. In fact though I have a phone line I did not even want that! Why they force you to have the phone line when you want broadband only I do not know ... another excuse to get your bill up no doubt? But it seems they do not want excuses as they have raised it to over double what I thought it would be anyway!

I then spoke to a lady on the phone so that I could pay and guess what? She could not access my account either?!

Virgin Media you could not possibly wish for a worse first impression than the one I have had from you and I am now dying to see what you respond with as regards my letter of complaint. In fact it is now bloody hilarious that the complaints have now doubled in number since I wrote that letter!

After coming of the phone I looked at the bill again. As it turns out the bill appears to state that it is for a two month period, a bit odd I must say. Also this £88 odd also seems to be with two figures for credit, one at £25 and one at £5.50!

It turns out that the £25 paid in store was for half the fee of installation and not the full cost?! Nice, I was never told this at any point!

Bearing in mind that the speed of the service was a little over half what they stated when I purchased the service and that was only for the two week cancellation period and the moment that went by it dropped by an even bigger percentage then the first!

I paid for 50MB/s and it worked at around 34MB/s for two weeks and then dropped to around 6MB/s and yet the whole time the upload has been dreadful. Working at 3MB/s to begin with and that dropped to a little under 1MB/s!!

NOT GOOD!!

Here are some edited bill pages ...