NIKON APOLOGIZE WITH LIES

Now I will not really say much....especially as it is all placed upon the scanned document anyway. But here is a letter claiming to be an explanation from NIKON, lol....

THE FOUR RECEIPTS

You know there has always been a thing all my life with me and the number 4?!

LOL!!

Well today I am taking back the Nikon Camera and this is going to cost me the last few days of photographing all insects but I am tired and past caring!!

Here is a last scanned document of the FOUR RECEIPTS.

ARGOS LATEST REPLY

 ...TO FAULTY CAMERA NUMBER FOUR.

Now this may be somewhat confusing and you will not be alone as I had to read this a second time to make sure I was reading what she said correctly?!

Does the word STALLING spring to mind when you read it?

Also and more curiously is that there has been NO reply from Nikon UK?!?!

Also note that hse is UNABLE to access YOUTUBE?!?! LMAO.

VERY LAST EMAIL TO NIKON UK

Dear Sirs

I have noted that you are blocking my emails and I have taken screen shots of that and posted all correspondence both coming and going, as you claim I am using bad language which IS HILARIOUS.

Especially as you have wasted 6 months of work and money and caused me a great deal of pain for nothing.

Tut-tut, anyway yes I am mad as hell and have every right to be but my outbursts are always controlled to illicit the correct RESPONSE.

ARGOS HQ been on the phone and they NOW CLAIM that the REFURBISHED CAMERAS come from YOU!! Oh and they claim that the stickers are NOT THEIRS meaning they are YOURS?!?!?!

I am including the blasted photos you ASKED me for and then BLOCKED ME FROM SENDING.

I can guarantee your not going to have a good Christmas anywhere in the world this year or the year after.

What with your reputation and name some form of RECOMPENSE and an APOLOGY should have been minimum, not lies, false accusations and blocking of emails?!

That is just evasive from a guilty consience and as for ARgos having someone cocky attempting to pull me to pieces I am afraid it ended up the other way araound, in fact I was in a friends store and after I came off the phone he burst out laughing at the way in which I dismembered the cocky so and so one digit and then one limb at a time!

Now as a test of intelligence there now are attached several images and some proof. You like talking down to me and making false accusations so here we go...

...within these photos is a very key point that gives the game away to who is doing what as far as refurbished equipment goes.

NOW LET US SEE IF YOU SPOT IT!?!?!?!?! CLUE.... 'VOID STICKER IS NOT YOURS'

You did not read my first email by asking for the faulty images taken, anger management not needed. Then your claimed help and support service only gets worse from here on in. Try sounding caring, sorry and compassionate in future and you will get a lot less in the way of 'BAD LANGUAGE'.

Oh and I have emailed the President of Nikon UK and I will now NOT stop there either as you blocked my emails I will send out a whole barrage of emails now!

Martin Haswell BSc

NIKON UK EMAILS - GOING FIRST

Before I post up the next...POST I need to first get this bit out of the way and will do the coming emails after the NEXT POST, lol.

Dear Sirs

I now have not only what I believe to be a very serious issue but one the entire country will now focus on in the coming weeks and months leading up to Christmas!

I have purchased one of your cameras and again from Argos.

The model itself is one I wanted originally but though I only got this today I now realise I have ended up with yet ANOTHER refurbished product and that now makes three in a row from Argos.

This one today was as an exchange for an Olympus SP-820UZ I now realise was faulty from day on!

The camera I received today after some heated arguing is your model Nikon Coolpix P520. When I un-boxed it I noticed that there were marks on the lens. I also then noticed a VERY offending 'VOID' sticker over the edge of the box (see below) and I have tested the camera and despite it taking fantastic shots and movies it has faults too!!!

I had a previous conversation with an engineer at Nikon UK who assured me that Nikon boxes have no seals or stickers on them regardless of the price!

Argos only claimed to be responsible for ONE of the stickers!

You did not react as concerned about this as you should have been, which leads me to believe that you are not only aware of this practice but condone it via an authorised dealer?!

I did not make the mistakes as last time and used another device to film myself un-boxing the Nikon and discovering the marks on the lens. I have now published all my findings on my YouTube account and my websites.

I want to know what is going on as whatever it is, is highly illegal and once I have accumulated all my findings and all the emails I am going to post off to the media about it.

I quite literally BEGGED to have this sorted out.

I quite literally BEGGED NOT to be sold another refurbished item!

I told everyone that I use it for online work and no one stopped to think of any faults appearing online to a very wide public, well 45,000 currently.

I told them I suffer from disabilities and that the warmer months are vital to me having a suitable camera for my needs!!!

I fully intended to acquire a Nikon D800E and one macro and one telephoto lens with a 2x converter later in the year when my advertising and Google Adsense from being Affiliated with a number of organisations works out.

Now I ask myself if the United Kingdom actually has a fully working brand new camera ANYWHERE in any store and if I EVER get to but the D800E will THAT be refurbished too?!

As for the marks I noticed on the lens, well as well as filming I simply BREATHED on the lens to highlight the marks and took photos of them and published them online.

If both YOU and Argos along with Shop Direct are going to cheat the British Public you could at LEAST attempt to do this competently?!?!

It has been far too easy to spot and work out and .... well selling ME of all people THREE in a row while I fork out EVER MORE MONEY each time and with the online presence I have was tantamount to corporate suicide!

I have had NO offers of recompense of the things I have bought for each camera that are now useless either.

Just a series of apologies for six months of my time and thousands of photo opportunities missed!

I had better be given an explanation and I warn you now it had better be good?!?!

I can send you several photos that highlight the problem with the LATEST piece of shoddy electronics to come my way of late and these three are now part of a longer list I have been cataloging so that I may later publish a full breakdown of what has been going on.

Yours

Martin Haswell BSc

Dear Fergie

Please READ emails customers take time to WRITE.

NO PROBLEM WITH PHOTOS!

The camera is refurbished, you KNOW ARGOS ARE SELLING YOUR REFURBISHED CAMERAS and the camera FREEZES every ten shots.

I tell you what i can PROVE the cameras are refurbished and the faults as i have posted the evidence and video online and on YouTube and have contacted several national tabloids about it.

i have also now informed Argos of what I have done,  so go away and you and your bosses can go and pull your heads out of your backsides and email me again and this time make it look like you have SOME level of INTELLIGENCE?!

Make note of that as i have 45,000 readers around the world will be able and are folliwing this as are two thousand new ones each week!

Martin Haswell BSc (make note)

Dear Marcin

First off do not insult my intelligence and state the camera is not refurbished but not had anyone with Argos stickers or seals so ...

DO YOU KNOW WHAT GOES ON OR DON'T YOU??

Now you say you have not heard of these seals before and yet THAT is a lie, please remember all correspondence is posted and has global audience of 45,000 and rising by 2,000 per week.

Well i told your HQ about this back in February so you just lied to the guy who told you about it.

That brings me to the next point Nikon have fallen flat on their faces with as you did not state WHICH BOX and which Nikon camera?!

Last point is I already HAVE an account so pull your finger out and check my account as you will find THREE Nikon cameras registered.

I previously sent in the images when it occured!

That is why I get annoyed it is like everyone is missing an ear?! Or simply do not care unless a body only camera of £1,000 is purchased?!

Your on the verge of now losing all beginner photographers on a global scale. I am so angry I have sent links to 6 tabloids.

If you have done nothing wrong you have nothing to worry about.

I have now noted there is a tiny nick in the lens too?!?!

Martin Haswell BSc

Mr Ian McDermott

You SEEM to miss the point entirely.

Thank YOU for stating the bloody obvious and my memory is working well I can ASSURE you and I have yet to have a single explanation for what I have STATED and did STATE back in FEBRUARY!!

This is NOT a matter for ME to take up with Argos but a matter for YOU to take up with ARGOS as they are as I was previously told a GOD DAMN AUTHORISED DEALER!!

Yet you have done nothing about contacting them as the shoddy cameras they are passing on is bringing the Nikon name into disrepute, I AM MAKING SURE OF THAT I ASSURE YOU, and THEREFORE EINSTEIN this therefore MEANS that you KNOW of it, condone the practice and are likely supplying the refurbished stock yourself.

Now I said you are probably SUPPLYING the refurbished STOCK but in the sentence and more indeed in any of my other sentences did I INCLUDE the line...therefore you placed STICKERS ON THE BOX. One statement does not follow ANOTHER!

Jesus where DO they find you people, please read the bloody emails!!!

I will follow on with plenty of videos and photographs but I need to be assured that you have come to terms with my accusations as well as my concerns as it seems to be like talking to someone who is DRUNK and not understanding me and making no sense.

PLEASE REMEMBER I PUBLISH THESE CORRESPONDENCES so in being DENSE, deliberately or otherwise tens of thousands of people will see that your being DENSE!

Now go and get someone ELSE with a brain and this time make bloody sure they have some level of intelligence or pass my emails onto someone of HIGHER AUTHORITY whether that be Europe or Japan!!

There are currently three names and I can assure you that I will not be losing out on this merry go round and both YOU and Argos half cost me 6 months WORK already so from now on it is only YOU and ARGOS that will lose out in this and I can assure you it will be in a far worse way than you can imagine.

So start to explain that you understand I am saying to you and we can move forward!

Martin Haswell BSc

THIS FOLLOWING EMAIL HAS NOW BEEN BLOCKED SO NOT ARRIVED AT NIKON UK....LMAO!!!

Dear Ian McDermott

AS far as my language is concerned...

As you are clearly LYING and both you and Argos have wasted an entire 6 months of work of a man who has disabilities and a list of health conditions and this is by far a great deal worse than language that does not even INCLUDE swearing I will do no such bloody thing!!!

I suggest you go and check out the word PERSPECTIVE in a dictionary before you decide to want to get into an argument with me.

Also do NOT assume that I have given you all the DETAILS that prove that YOUR company is party to what has been going on?!

I rather prefer to keep some things back to allow idiots like you to hang themselves, oh and by the way ....

THIEVING IS A WORSE CRIME THAN ABUSIVE LANGUAGE!!

Dumb-arse!

Here are you photos and a few more besides with ONE LITTLE DETAIL HELD BAC, so that you may hang yourself some more! I wonder if you are bright enough to SPOT the deliberate OMISSION?! TUT-TUT, if not it would not make my previous statements abusive but FACTS!!

If you do not want customers to be angry and abusive then I suggest you 

1) Stop LYING to them

2) DO not keep the correspondence going backwards and forwards

3) Actually take action like you actually care and give a shite about the Nikon brand name, unless this goes higher of course but I am sure that will now be taken up by many others over the coming months

4) DO NOT act like 6 months and hundreds of miles of CYCLING and being BURNT, STUNG, BITTEN, PAIN, ACHING EXHAUSTION is nothing when you cannot even read EMAILS!!

5) YET AGAIN and for now the umpteenth time as YOU ARE condoning the practice and likely SUPPLYING ARGOS this means that the ISSUE is with YOU and NOT ARGOS

6) AM I not supposed to get angry over Number 5 as you keep repeating yourslef and yet make no confirmation or denial over this particular accusation?!

Martin Haswell BSc

ARGOS & A DANNY LA RUE

Right I was wondering what to do as I am at a real loss and do I take the damn thing back and change it for the same, do I change it for something else?!

DO I stick to my guns and hold out in the hope that due to the fact that I know they have wasted 6 months worth of work for them to come up with an offer of some kind to make up for what I have lost?!

You heard the tape and the manageress clearly state that they do not sell it anymore? You heard me say that I had first noticed it was missing on the Android App but on the website it was there and she answered that I must have looked before they updated the website?!

Well I just TOOK that screen-shot mere moments ago and there indeed is my last camera that they do NOT sell anymore now selling for £50 less than I paid for it?!

That would be the Olympus SP-820UZ

NIKON & ARGOS COMMUNIQUES

Please note first off that these are worth looking at if you do have anything from ARGOS and anything by NIKON!

Nikon pissed me off by asking me to send along the photos of the problems when I had already clearly stated that the camera FROZE but pictures were perfect.

Also note that Argos have people in store that can 'LOOK INTO IT' when actually they have no ability to do ANYTHING OF THE KIND!

My emails have not been kind and have become even more insulting and will get worse the more they speak like morons and treating me like one of their own?!

EMAIL REPLY TO NIKON...

Dear Fergie

Please READ emails customers take time to WRITE. 

NO PROBLEM WITH PHOTOS!

The camera is refurbished, you KNOW ARGOS ARE SELLING YOUR REFURBISHED CAMERAS and the camera FREEZES every ten shots.

I tell you what i can PROVE the cameras are refurbished and the faults as i have posted the evidence and video online and on YouTube and have contacted several national tabloids about it. 

i have also now informed Argos of what I have done,  so go away and you and your bosses can go and pull your heads out of your backsides and email me again and this time make it look like you have SOME level of INTELLIGENCE?!

Make note of that as i have 45,000 readers around the world will be able and are folliwing this as are two thousand new ones each week!

Martin Haswell BSc (make note)

EMAIL REPLY TO ARGOS...

Dear Mark Thompson

Odd that you have switched representatives on me but I think it is better this way.

There is nothing to look into I know what I know and that is all and the situation was not acceptable beforehand and I should have not let it slide so easily so now things are going to be different.

I have shot videos of the camera and taken pictures of the reciepts and placed them on the Internet and I have also sent loinks to my documents to a list of national tabloids.

Please explain what ever you mean by our colleague will look into this as you have no engineers in store, so you need to explain what you mean by this statement.

Things are what they are and it is what it is and I know how it is. It is what I say it is. Whatever perception you have of the situation at hand will NOT alter what it is and what is the truth.

These three products are all sold as new but are refurbished and do not think that because you have Nikon's blesing to do this that this makes it OK.

Also please do not assume that because you and Nikon are a huge organisation that this makes you smarter than the average man.

Please do not assume I am the average man.

At no point in my email did I state that you are intentionally angering me.

Please use the language of English when speaking and I asked you to be clear on your next email and...well you are not.

If you speak to me like an idiot then I WILL reciprocate and now I will explain in a very short list what you and Nikon seemed to have forgotten all about just so that the media are aware that YOU are well aware of it.

1) I have disabilities

2) Media content is my bread and butter and my JOB

4) I have a degree

5) I cycle 30 miles or more each time I attempt to get content

6) This started in February and I should have thousands more photos than I have and it is not beyond the realms of possibility that you have cost me £5,000 or a great deal more due to ruining an entire year by selling me someone else's faulty CRAP!

I have over a dozen websites and a YouTube account among other things. All that I have done with ALL your dodgy cameras are ALL ONLINE for ALL TO SEE.

This camera as was the camera before it and the camera before that are all refurbished and all faulty. This is not only REALLY EASY to PROVE but I have done so and published this online and sent links to the media.

Your treatment of me for a SOLID 6 months is disgusting and unprofessional and you do not deserve to exist as a company and those that colluded with you to mislead the public while defrauding them of cash for items not provided should not be allowed to continue!

Hence why I have now published it all and I cannot believe you gave me a third one, you should hear the recording of me BEGGING your staff NOT to sell me another refurbished and faulty camera and me saying 'please. please, please just provide me with a WORKING CAMERA?!'

Along with the videos of the camera FREEZING UP on YOUTUBE and the various receipts I have from you dating back to February and linked together with videos of BOTH the two previous cameras...

...well GOOD LUCK talking your way out of that one.

You will not realise this yet but not only have I proved this online but I also have a knack of ... making things difficult to ignore as that just lands the people in question, and anyone else linked to all this, look just as guilty.

This is how I approached all that I have done and you are not the only ones on my corruption list and were a late addition in all honesty but were extremely easy to fall into the same traps I used on all the other public offices and private companies.

I just never thought in a million years that the Argos name would fall onto my list but this explains why others I captured were arrogant. I guess they thought that your name would get more attention that their name?!

Now would you care to take a stab at getting your third email in a row WRONG?

If you do you may have to move on to someone with a bit more savvy, or I may move you on to someone a WEE BIT more awkward to deal with?! Like a journalist who may or may not contact me?!

Martin Haswell BSc

EMAIL TO NIKON UK

EMAIL....

Dear Sirs

I now have not only what I believe to be a very serious issue but one the entire country will now focus on in the coming weeks and months leading up to Christmas!

I have purchased one of your cameras and again from Argos.

The model itself is one I wanted originally but though I only got this today I now realise I have ended up with yet ANOTHER refurbished product and that now makes three in a row from Argos.

This one today was as an exchange for an Olympus SP-820UZ I now realise was faulty from day on!

The camera I received today after some heated arguing is your model Nikon Coolpix P520. When I un-boxed it I noticed that there were marks on the lens. I also then noticed a VERY offending 'VOID' sticker over the edge of the box (see below) and I have tested the camera and despite it taking fantastic shots and movies it has faults too!!!

I had a previous conversation with an engineer at Nikon UK who assured me that Nikon boxes have no seals or stickers on them regardless of the price!

Argos only claimed to be responsible for ONE of the stickers!

You did not react as concerned about this as you should have been, which leads me to believe that you are not only aware of this practice but condone it via an authorised dealer?!

I did not make the mistakes as last time and used another device to film myself un-boxing the Nikon and discovering the marks on the lens. I have now published all my findings on my YouTube account and my websites.

I want to know what is going on as whatever it is, is highly illegal and once I have accumulated all my findings and all the emails I am going to post off to the media about it.

I quite literally BEGGED to have this sorted out.

I quite literally BEGGED NOT to be sold another refurbished item!

I told everyone that I use it for online work and no one stopped to think of any faults appearing online to a very wide public, well 45,000 currently.

I told them I suffer from disabilities and that the warmer months are vital to me having a suitable camera for my needs!!!

I fully intended to acquire a Nikon D800E and one macro and one telephoto lens with a 2x converter later in the year when my advertising and Google Adsense from being Affiliated with a number of organisations works out.

Now I ask myself if the United Kingdom actually has a fully working brand new camera ANYWHERE in any store and if I EVER get to but the D800E will THAT be refurbished too?!

As for the marks I noticed on the lens, well as well as filming I simply BREATHED on the lens to highlight the marks and took photos of them and published them online.

If both YOU and Argos along with Shop Direct are going to cheat the British Public you could at LEAST attempt to do this competently?!?!

It has been far too easy to spot and work out and .... well selling ME of all people THREE in a row while I fork out EVER MORE MONEY each time and with the online presence I have was tantamount to corporate suicide!

I have had NO offers of recompense of the things I have bought for each camera that are now useless either.

Just a series of apologies for six months of my time and thousands of photo opportunities missed!

I had better be given an explanation and I warn you now it had better be good?!?!

I can send you several photos that highlight the problem with the LATEST piece of shoddy electronics to come my way of late and these three are now part of a longer list I have been cataloging so that I may later publish a full breakdown of what has been going on.

Yours

Martin Haswell BSc

I AM ENDING CONVERSATION WITH NIKON UK

Here is the latest email where the seem to have forgotten certain... facts.

What follows this screenshot of their email is my response and the PHOTOGRAPH I sent them.

It really does get frustrating when you join up the dots for these people and its not enough, then you add and join up MORE dots and continue this and then they forget about the dots from the first two DIAGRAMS.

That is outright and clearly EVASIVE.

Dear Martin Maco

VOID STICKER!!

I am not even going to read beyond the first paragraph to need to reply and explain in even easier terms for you and this time I am supplying a PHOTO.

I had stated at an earlier point that the sticker beneath was littered with the word VOID. So in other words whoever placed the original sticker on there had intended for the item NOT TO BE RESOLD and yetthe sticker was covered over by Argos' sticker.

NOW! I shall re-explain WHY this is important as IF I was running a HQ that was a representative of the Nikon brand I would...

1) Want to know how this happened...

2) Stop this happening again because...

3) I would be extremely concerned about what the kind of incident would do to the Nikon brand which is highly regarded around the WORLD, not just the UK, for precision engineering and quality and also that if Nikon Japan themselves knew NOTHING about it they would go crazy of they ever discovered this.

The reasons I gave, like counterfeit no matter how unlikely, is neither here nor there mate!

It is what will be done with the brand name and the world is a much smaller place today as local and national newspapers are not companies biggest problem as the INTERNET is global!

In fact if anything questionable is going on I can tell you with certainty that whoever set it all up I would not trust to look after an Hamster as they are obviously bloody incompetent. I have had several goods in my house many I still possess that came from questionable sources and have an email from the manufacturer of a faulty smartphone I purchased from Shop Direct via Very.co.uk and Motorola themselves confirmed that the phone was originally sold via AT & T in America!

That is just one example.

The camera has been returned but I have KEPT evidence of its possession and have a whole series of detailed photographs of it and the seals. I have now opted for an Olympus and as far as using it and getting pictures it has been pretty impressive I must say and I decided against the P510, which is a shame.

Now when I was in the store returning the camera they did not even know about me, very odd, and exchanged it no hassle but I knew this all along and THAT was NOT the point IN THE EXERCISE!

Now I will repeat what I said to the lady in the store and let us see if it sinks in, unless the Nikon Brand globally is now a completely different company to what I remember?!?!

"I have a bad DISABILITY and it is quite debilitating and there is a delayed reaction so when I am messed about I end up paying for it and I have done for three days now which is why it took me so long to exchange it in part (I did explain this to YOU & Argos). Your customer services called me and spent 20 minutes speed talking about how they do not sell refurbished products but I know that it is. I have contacted Nikon HQ UK as well as Nikon HQ Japan as this is very concerning but right now it only seems to be me that is concerned about it. I am afraid to say that it will not stay this way over the coming months. My friend who visits drops me an Argos catalogue every so often and him and the whole town where he lives where everybody knows him all shop at Argos and yet he suggested I try to save money (as disabled people ARE treated like low life forms presently even paralympians) by BUYING a camera of eBay or Gumtree and do you know what I said? 'No a camera is a fine and intricate piece of engineering and the lenses are coated in a film that allows more light to transfer through to reach the sensor to get the sharpest images. I would rather go to a name like Argos and buy a product by Nikon so that I KNOW WHAT I AM (BLOODY) GETTING."

Broken down and joining the dots for you...

1) I have wasted money on top of what I spent on the camera as well as suffered a great deal of uneccessary pain.

2) I have only been issued with apologies, and I can now see them being FALSE ONES, by both parties.

3) They have failed to appreciate the simplest implications of all that I describe and two journeys in pain and I get a walk around the building looking at boxes when I was fully expecting at some point Nikon UK contacting Argos and despite what it says in the rest of your email this is shooting yourselves in the foot.

Now as far as I am concerned this is now over for me but I can now assure you it is far from over for you and Argos and I have told them the same thing. Do you know they even asked me when I had the Olympus SP-820 if I wanted to buy a Sandisk16GB Ultra Card at £20?! I said no lady I already have one of those I had bought for this Nikon and I paid £10.49 for it from Amazon and without the 30% off?!

Now let us say that a third party was privy to all the emails that I have from both yourselves and Argos? What do you think the wider public would make of it all?

Now as I stated I have exchanged to camera and this for me is now over and as far as all my suspicions are concerned it is now 'out of my hands' so to speak and I cannot say any more than that.

Thank you for taking the tie to walk around your building.

Yours

Martin Haswell BSc

So the word VOID means nothing to Nikon UK despite the fact that in their own admission Argos are an authorised dealer?

Does not know who put the sticker on and does not care.

Argos even asked me when I exchanged if I wanted to buy an Memory Card at a reduced price of £20 and I said I had the same car indoors I bought off Amazon for the offending Nikon camera I bought for £10.49 with NO 33% off?!

LMAO!

Mad World!

LATEST EMAIL NIKON HQ UK

Well here you will see the latest and umpteenth email from Nikon HQ UK.

Note how he treats me like a disgruntled customer and yet after all these email not a SINGLE MENTION of contacting Argos, one of the biggest names in retail around, to find out WHERE they sourced these cameras from?!

Evasion of a problem is tantamount to an admission of guilt in my book and always has been and the best they can do is check a few boxes. Astonishing as how they think that this is not even serious enough to even contact Nikon HQ Europe about?!

MY REPLY....YOU KNOW YOU WANT TO SEE IT?! LMAO...

Dear Martin Maco

First off you assumed I contacted Nikon Corporation HQ to find out if my item was counterfeit.

I am afraid to say that you are putting for too much emphasis on this merely being a consumer that wants his item sorted out and instead missed the point that I do not really care that much as it is, as you stated, easy to sort out by simply getting a refund.

No the point is that something far bigger, serious and more troubling is going on in the UK and I have seen it before and it is troubling not to mention highly illegal.

I do not think it was wise to insinuate that it is impossible to counterfeit products, even YOURS. Fifteen years ago you might have been quite correct but many extremely good counterfeit products have come out of China in recent times. I could counter your argument by saying well how come Samsung can now make cameras? Sony were never a camera outfit yet they do today. It only takes enough MONEY and a country to do it in. I am surprised to be honest that you would even say that.

No I contacted Nikon because they are a brand I have long adored and I think their name will be brought into disrepute because something is widespread in the UK and though I have not explained it fully to yourselves due to the lack of concern your HQ in the UK in all honesty. I also think there is something far more widespread going on in the UK and have evidence of other firms doing this kind of thing with 2 other big name retailers and two OTHER manufacturers. I just did not expect it with Argos and Nikon if I am honest and I think it is a shame what is now going to be done with these big names.

After all I did tell you there were TWO stickers on the Nikon box and you openly admitted that it should have had no stickers at all on the box. This means that the SECOND STICKER is not Argos' nor is it yours then just WHO placed it on the box in the first place. It really is not that hard to work out but your HQ is not concerned about it at all over than running around checking some boxes in the building.

You never once in all the emails mentioned anything about even emailing Argos to find out where they got this item from?

I wanted to inform you but immediately got worried at your lack of concern, likely as your supervisor, who may or may not know more than he is telling you, has told you to deal with me in a certain way.

Of course there are other paths to deal with this other than the Nikon HQ and the Argos Customer Services and I do believe that if there is something highly questionable going on and crime committed it should be exposed and stopped.

Unfortunately you, or your supervisor, failed to pick up on this being my concern and have responded like I am just a screaming customer wanting my money back. Well I could have walked to the store to do that I do not need to email you nor Nikon Corporation to do that but after several emails to and fro we are still in the starting blocks and THAT is what I have referred to as worrying!

Also consider this, I buy  Nikon product for durability and expertise of manufacturing and it is made, as you so eloquently put it, made to exact engineering standards by top people in their field in Japan.

But both YOU and Argos have repeatedly remarked about having it REPAIRED by someone in the UK?

That is not what someone who buys a Nikon item wants to hear.

The obvious answer is that if Nikon UK HQ are not reacting in the correct manner then that implies something bigger is going on. That is why I contacted Nikon Corporation in Japan, I have deal on business terms with Japanese before, and I have had an email back from them already to state they would get back to me.

I do find it odd that you would also ask to let you know IF I heard back from them or not too and sounded condescending if I am honest, or sarcastic.

If you so wish and at your request I can send a screenshot of the email to you.

By the way other than the fact I am a top expert in several areas of science and other areas the BSc after my name is for Applied Computing so yes, I know my way around a computer, electronic devices and the Internet before Nikon even had a digital camera on the market, I know this as I knew a man who paid £7,000 for the very first one when I had a lowly Fujifilm.

Now I DO hope that make my position abundantly clear as several email seem to have failed to get the message across.

If this is down to your supervisor and he is an annoying idiot then tell him I said he is bloody incompetent too?!

You see I tend to view evasiveness as an admission of guilt and that is why I contacted Nikon Japan for answer and I am VERY hard to ignore. But do not worry about that as I am sure in the coming months you will realise this as a fact all on your own without any help from me.

Yours

Martin Haswell BSc