Showing posts with label Amazon Customer Service. Show all posts
Showing posts with label Amazon Customer Service. Show all posts

Monday, 28 March 2016

INCOMPETENT BUSTARDS

As a favour to a friend I ordered him a book and to get the delivery free of charge they put the minimum order up to £10 at one point and then put it up further to £20.

A couple of years back, and posted about on my computing blog, they started making a great deal of errors, especially with deliveries. They threw one package into a garden and as it was geo-tagged, or so they claimed, it flagged up as being delivered. A neighbours two dogs was playing with this SSD drive in the rain! I kid you not.

Many did not believe me and one mate stayed in for a delivery that never came but when his girlfriend arrived home from her teaching job she found the parcel from Amazon in their front garden, just flung into some bushes.

My friend was shocked and swore there was no knock at the door and unlike my house his one is dead easy to find.

Well I ordered these three items, all of which I picked because they first had them in stock and secondly ... were fulfilled by Amazon.

When you see this message in future run like hell and go to a third party.

I told them about these incidents and others and they did not care and despite me rollicking them several times they did absolutely nothing.

Well Easter Sunday they claimed to have tried but failed to deliver my three items ordered exactly one week beforehand.

So not wanting to stay indoors for yet another day and they are unable to find something ... as BIG AS A FUCKING HOUSE, I went out.

I was only out a few hours between midday and 2pm, of course they go and try to deliver during the period they never EVER deliver. It is either 8am to 9am or its 5pm to 7pm.

No, after taking a week to get my bloody order to me, one I could have gone about and picked up myself locally, they come to my house during the two hours I am out of the house over 48 hours!



I really, really cannot be messed about like this.

When I ordered my shopping on-line it never went like this. They did not fail to turn up and bring it back the next day, so how come this happens to my Amazon orders like 75% of the time and higher?

A stupid wire I ordered with it, angled, USB lead, arrived on Tuesday morning. A stupid wire! Lol,

Anyway I have declared war on Amazon and stated I will now go through the waste of time Ombudsman, asked them which one, I presume that Retail Ombudsman idiot who was trying to make excuses for retailers selling tumble driers and washing machine that like to spontaneously combust?

Lol.

My rather strong email ... which I always get stern about when they have taken no notice of my complaints over a period of a year or two.


EMAIL TO AMAZON ...

Dear Morons

Well you have struck yet again and shown that you are not only badly run and with a terrible service, along with not giving a shit how badly your delivery drivers are but you LIE as well.

I have seen the track package page ...

PLEASE GET RID OF THAT PILE OF SHIT IT IS A WASTE OF TIME!

Track Package indeed! It doesnt track anything. It gives absolutely no insight and no clue as to where your items are, please get RID OF IT!

Well your not the company you once were and I will be campaigning for people to ditch your extremely badly run and amoral company to others that give a damn about there cutomers.

I stayed IN ALL DAY LONG and no attempt was made to knock at my door with my package, as you claim.

Best of all is that the three items that I ORDERED on Sunday 20th March, 8 DAYS AGO, have not only taken, inexplicably, a week to leave your warehouse, no reasons provided despite asking, and now they are GOD KNOWS WHERE!

I live in a house .. YOU CANNOT MISS IT ... IT IS AS BIG AS A HOUSE!!!

Do you realise that much more than 50% of your deliveries, more like 70% or more, have failed to arrive when stated?!

ABSOLUTELY ... UNBELIEVABLE!

What makes it worse is I have warned you about this for several years, but you do not give a crap.

What is the name and address of the Ombudsman that are supposed to deal with you?

Is it the retail ombudsman?

Please provide contact as I am now going to make my complaint against you official and go through official procedures to complain about you.

I will also now publish a few posts on my blog about you, you have a few already about your disregard for your customers and will now absolutely RUBBISH or take the piss out of any new media coverage you get.

For example, I hope you aerial drones double the reliability of your current methods of delivery, as maybe then we might get 75% of our goods as and when you state we will?!

Martin Haswell BSc

Sunday, 15 June 2014

AMAMORONS THE FINALE

I am afraid to say that Amazon have shown themselves to be entirely incompetent as after sitting in for a whole day that has been fecking wasted they have once again done what everyone else likes to do n the UK these days, LIE!


God I am furious about this!! I am closing my account as soon as this is over, I have been rude in my response to this and once this fecking fiasco is over I am cancelling my account with AMAZON FORTHWITH!!


Here is there incomptent, lying twatting email followed by my extremely rude and foul mouthed but totally deserved response!



Hello, 

We’re sorry to tell you that today we tried, but failed to deliver your order, containing the item(s) listed below. We’ll try to deliver again on the next working day (Monday to Saturday).

"Crucial ************ Adapter" (link removed) If you want you can check the latest status of your order in Your Account: (link removed) using tracking id Q********.

If you would like to make an alternative arrangement, or if there’s anything we can help you with, please contact Customer Service: http://www.amazon.co.uk/contact-us, or visit our Help pages: http://www.amazon.co.uk/help. 

Regards, 

Customer Service Department
Amazon.co.uk



MY RESPONSE ...


Now your taking the f*cking piss!!

Why the f*ck does it state that a delivery was attempted?!

Where in the world do you find the bloody half-wits that work for your god foresaken company?! Morons 'R' Us?!?!

Cancel the fucking order and I will go to a company that has at least 6 brain cells working as a f*cking team and put my money back in my f*cking account IMMEDIATELY!!

END MESSAGE.

My fecking God can you believe I put the line 'at least they are trying' in a previous post?! LOL.

Ooh and I forgot to tell them I am cancelling my fecking account to, no I just wanted to vent a bit more to the dickweeds!!

EMAIL 2

Can you please cancel all my fucking orders and return the money and none of this business days bollocks!!

As soon as you have returned the money I am going to spend the next twelve months focusing on your ocmpany and running it down for every single thing I can and their had better not be any dirt about you on the Internet because if I hear about it I am going to post about it!!

Never have I felt so insulted and taken the fucking piss out of as I have your company as late!!!

NEVER will I EVER use your incompetent service and your idiot delivery people ever again!!

You are so NOT the company you was when I first used you and I havew warned you in serval emails over the years about this but like everyone else you fucking ignored it because your just focused on the fucking money these days like all oother AMerican companies and seem more fitting of Nazi Germany than you do in the modern world!!


WHat a totally evil greedy and useless piece of trash you have become!

I AM TEARING YOUR PLAYHOUSES DOWN

I am sitting on my sofa in a whole new postion which I am realising is far too relaxing as I am fending off wanting to fall asleep while I await a delivery from Amazon that has already failed and re-ordered.

As I sit here clock watching and wanting to get out to get some bits from Sainsburys before it closes, 4pm on Sundays, I keep wondering about different things.

I find it truly amazing that people within the so called proffesion they call the NHS can actually make bold stetements and threats without any foundation or based on any factual evidence over then the fact the ego says ...

'Oh I am inmortant because I have a degree and I work for the NHS and I cannot go down without them going down so I am protected!'

However where this was really bad in the past and that is because the nevr bothered reading the medical records now they do it while no one even has a copy!

If I had known that the Doctor at Guy's Hospital was just going to waffle on about what I spent ages telling him I would have coloured it up a little and mentioned my cancers and leprosy?!

LOL!

None have known anything at all about my condition and that is a very key point going forwards with all this abd needs to be remembered by all. Also I think really I managed to do OK at that recording because I was expecting to go in and have a genuine conversation with him about the corruption within the NHS. I was expecting to give him the disc which had the blog address on it, this one, and discuss certain ... aspects of what is going on.

I did not really expect to happen what did, though I always suspected it would but taken so long I become blaise about it it must be said. So I was caught completely off guard by the situation if the truth be known. But I know that a few that would have listened to that recording alread would have noticed this and as time went on notice how I fought my way back to gain the upper hand.

Upper hands are not always immediately obvious and in this case is easily explained.

He agrees he thinks I have Fibromyalgia, yet I put him on the spot and he has read nothing about it whatsoever, oh and Manish? Like I told you on the day I did not post your appointments, or at least not most of them maybe the odd one, but do not worry as I do fail to disappoint on those expectations and you will clearly be heard stating that you know nothing of Fibromyalgia and never heard of Sodium oxybate, which neither did Doctor Kirkham, depist the fact it is prescibed under the NHS?!

So my row with the NHS was not even over the CORRECT DRUG FOR FINBROMYALGIA!

OOPS!!

Yes and about Fibromylagia it explains exactly why I have done all the things I have dojne, even if later I used these to attack back those that would lie and cheat me.

Or perhaps the powers that run the UK now expect us to all behave like sheep and are fully expected to believe the utter crap and drivel we are fed without question?

Not have minds of our own? Hmm not what does that remind me of?

I mean it already looks bad enough already but it will get worse as now I have managed to recreate something alomst to the letter that I not only went through once before and he was beaten in the argument too, oh yes by your own admission on the recording I might add and in your own words!

However I was removing the kid gloves when I registered with you but your father, also a DOctor Kumar obviously, lied to me on the first meeting and I told you this and told you again and is also on the recording. You said and I quote, do not worry as I do have the recording but did not post it ... err I think, "Oh that is an easy mistake to make" when I told you that he told me that a department for Fibromyalgia does not exist!

I can tell you now that is not what several societies stated to me! A very bad thing to say to someone that has educated in IT and you have a computer sitting in front of you. No one does a good lie anymore but so many have been fooled by bad lies I am astounded, lol.

Well I am hoping ... no I KNOW this blog will change that and I assure you that you have not read nearly enough of it to realise the scale of this blog. DO not read it all, I don't particularly care as that is what I have banked on all along! Not that it matters anymore now that 130,000 plus people have visited me.

Funny how it is just not realised by these so called intelligent people that they may be being forced o fall upon their own swords over these incidents?

Oddly enough I get no thanks for this as I clearly stated from day one I am not interested in monkeys and only the organ grinders! This is achieved by actually dropping a series of GP names in it which could only be achieved by pushing each GP until I was kicked off under some false allegation as there would be no other legal way of doing it.

You see Manish, I use not only the truth but real laws to do what I do and do no fabiricate or incorrectly quote laws because of too much American TV shows which are mostly fiction at any rate.

Illegal to record while doing their job when paid for by the taxpayer or answerable to the taxpayer because you are paid by them?!

If I have not at the very least shown an utter disprespect for the taxpayers money purely because they have been 'educated' but this is questionable, then I do not know what I have been doing all this time?!

You quite obviously do not rceall me telling you that I am not only educated too but was offered a PhD I stupidly turned down and that was to help code the software to teach keyhole surgeons how to perform operations, meaning I would have had a fair deal of medical knowledge once over.

But I do not go around thinking that I deserve a £200,000 salary in a job to lie and not do as you swore on oath to do just because I am edcuated!

In fact I would tell you that had I accepted the PhD and then discovered the corruption everyone would already be locjed up in jail cells or just booted out of their health positions never to hold one ever again already!

I am just going the long way around!

LMAO!

I will now explain one last thing and this one on its own will deliver reverbarations for some time to come ...

It has not gone unnoticed by me how absolutely everyone I have been involved with has gone extremely quiet and that was PRIOR to me giving the impression I had not recorded the appointment at Guy's so giving them the chance to lie and cheat me once again so that I could get what I FORGOT to do last time, get what I stated happened with the last GP on tape and that meant yet another GP refusing to even touch the CD I presented them with and catching that on tape too!

I would NEVER have agreed to an appointment without a recording device switched on as I just knew how it would go. I have several business owning friends and many others that will tell you that I knew long before I even walked into your clinic that I would not get Pregabalin but I was fully intending not to have gone through all that crap for nothing! So I did not.

I did not NEED to be told I had Fibromyalgia! You condescending and patronizing twats, I wanted the Pregabalin and that was all I was interested with. You screwed up and fell into my trap which was there in case everyone tried to squirm out of it. No drugs,lots of data while making them look foolish and guilty.

Not bad for someone with a condition that has affects on your memory?

ALso one that can make you suddenly nod off without warning which has been becoming far more frequent lately but we never got to talk about becsue you and your superiors were too busy squirming.

Do you even remember me telling you that they wanted to pibn the violence label on me?! Did it never occur to you that just maybe your were given enough information to huret your ego so that I thumped the living daylights out of you so they escaped 'jail'?

No I guess it did not, though I fully expected it if something was to happen.

No so everyone has gone quiet and now I will rund down a short list of the organisations I cannot get a peep out of despite laws stating that they have to answer and do as requested within certain time preiods ...

1 Police
2 PHSO (No answer as tho WHY they told my current GP I was recording him?! No updates since March 2014! I had better put the year, eh? Eh, eh, eh? Lol)
3 PALS (No answer to being asked how my GP found out I was recording him)
4 DWP (PIPS or old DLA Departments no answer to previous DLA claim and no answer to PIPS claim)
5 Atos
6 Enfield Council (need to email Waltham Forest Council + few others, no anser to the Freedom Pass owing and rest of rent email)

SO the list is pretty short these days as I have been through all the others and those above before and the end result is the exact same. Their reactions are the exact same across the board and their silence the exact same.

It is funny because it is almost like one small group runs it all but claims that several large groups do and claim the money for it?! Lol, no one could be that smart though!

So then what might we extract from this common behavioural patterning? Such a similarity of people who sit atop their high stools looking doan upon mere mortale uttering the same malign statements to one and all, what gives?

What gives is you have a huge bunch of fraudsters feeding of the British public like proverbial vampires and thinnking themselves untouchable via breeding or education or whaetever. Only now they have looked directly down benath them after hearing noises and murmurings only to realise that I have been standing at the foot of their high stools wiedling an axe and chopping away at their foundations!

Whoops!

So ths silence treatment then? What is that? Well there are but a few possibilitues here and that is that forst off they are all actually corresponding with each other to come up with a plan, an exit strategy and/or damage limitations?

Or they still do not talk to each other and are shitting bricks with fear hoping that I decide, or later the public decides, that someone else is more to blame?!

Do you know I suddenly realise why it is illegal to receieve stolen goods?! I never knew that previous and thought it weak, unil right at this very moment!! LMFAO!!

I am stabbing way at the keys awaiting a knock on my door and it still refuses to come.

No one does a decent job in the UK anymore, there is no respect, pofessionalism anymore and no regard for human life or pain anymore within this country I once called home.

Now I find myself pining for far away lands to call my home?!

I think possibly my reputation finally does precede me at least with some.

This will be quite something between Christmas 2014 and Spring 2015!! LMAO!

I bet they give ATOS NOW?!

Friday, 13 June 2014

THE AMAMORONS PART TWO

So in my last post I stated how I have waited in all day and for what I think is not the second time in a row they have delievered my item to someone else and stated they have posted this to me. AT least this time they did not cdome up with a phony name and address?!

Only that does not seem to be all they have done as the two items that should have come together have been all over the gaff in all honesty its laughable.

First off one was being prepared for desptach while the other was not, then it switched around and the other said ready for desptach and the other was not?! Then it fecking switched around yet again, these are the two items I previously stated were listed as in stock!

I went into my hotmail account to see if they had emailed me regarding the item that was claimed to have been delivered, hoping to read it was an error and still yet to be delivered only I found THIS email I pasted below regarding the fact that they seem to be unable to locate what happened to my item. I mean this is a big item it is not like a watch or a pair of cufflinks for feck sake!

It gets worse because you can see below they seem to say they are going to send out a SIMILAR item?!

EMAIL...

Hello Martin,

I understand your Order No: (EDITED OUT) for the (EDITED OUT) has been stuck up in the dispatching soon process. I sincerely apologise for the situation.

In order to verify what happened, we’ll need to carry out a physical check of the item in our Fulfilment Centre, since the item is in stock yet, still in the dispatch process.

Thus, I’ve contacted and requested our Fulfilment Team to check our inventory of the (EDITED OUT) at the moment, and dispatch the same as soon as possible. (err WHAT?! They better not mean a different but similar item?!)

We’ll get back to you within 2 business days with an update on this. Please know that this is the maximum time we would ask you to wait for an update, if not sooner.

If you don’t hear from us within this time or if you have received your dispatch confirmation before we send an update, please let us know by replying to this e-mail.

You can also reach us by chat or phone from this link:

END EMAIL

I have been wanting to do this for years and Amazon have managed to destroy a process that is supposed to be enjoyable?! The twats!

Round two and I bet this one goes the distance?! LMAO!